Chris Rokosny

I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college marketing student trainee at bmw gave me a ride and picked me up w a brand new M7 to the nearby mall for shopping. Lorrie squeezed me in for the last minute appointment, Christ greeted me as a long time friend. What a treat from Bridgewater BMW! Thanks as always to Gailon and Mike for supporting!!! More

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Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. First and foremost, the staff at bmw bridgewater was incredibly friendly and helpful. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer. The service advisors were knowledgeable and took the time to listen to my concerns and answer all of my questions. Not only was the customer service exceptional, but the quality of the service itself was top-notch. The technicians at bmw bridgewater were highly skilled and thorough in their work. They diagnosed and resolved the issue with my vehicle efficiently, ensuring that it was running smoothly by the time I left the dealership. Additionally, I was impressed with the efficiency of the service process. The appointment scheduling was convenient, and the service was completed within the estimated timeframe. The waiting area was comfortable and well-maintained, providing amenities such as complimentary Wi-Fi and refreshments, which made my wait enjoyable. Lastly, the pricing at bmw bridgewater was fair and transparent. I appreciated that they provided a detailed breakdown of the costs upfront, so there were no surprises when it came time to pay. Overall, my experience at bmw bridgewater was nothing short of excellent. I would highly recommend their service department to anyone in need of automotive maintenance or repairs. Their friendly staff, high-quality work, efficient process, and fair pricing truly exceeded my expectations. Thank you bmw bridgewater for providing such outstanding service! Sincerely, Anthony Williams 2016 bmw x5m More

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I purchased a car for $70k and when I took it to PA to get inspected, it failed the inspection. How does a $70k car fail an inspection in less than 2 weeks of buying it? I had to replace all 4 tires and h get inspected, it failed the inspection. How does a $70k car fail an inspection in less than 2 weeks of buying it? I had to replace all 4 tires and have a balance of $2,879.00 to pay to BMW of Main Line. I will never buy car from Bridgewater ever again. The sales manager Bill and some other said they would call and never did. I’m disgusted with their service More

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Very good service all saleman techenical personand fianace dept rep also verygood and very politeand helpful fianace dept rep also verygood and very politeand helpful More

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James was extremely friendly and easy to work with . Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. More

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Monica is the person to work with it you want the absolute best customer service!!!! absolute best customer service!!!! More

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Darell and the whole staff went above and beyond to take car of me. Outstanding service car of me. Outstanding service More

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A well-oiled machine from sales to service. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. More

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This dealership makes mistakes and doesn’t want to right their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya More

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Poor service. Lazy Extremely rude customer service. They didn’t want to honor my warranty. Managers are the worst. Don’t go there! Not right didn’t want to honor my warranty. Managers are the worst. Don’t go there! Not right More

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