Heather Gawel

I am a repeat customer of Bridgewater BMW because of my consistent, experience with the sales, finance, and service teams. My original sales point of contact was promoted and my other sales contact trans consistent, experience with the sales, finance, and service teams. My original sales point of contact was promoted and my other sales contact transitioned a year ago to another BMW dealer. I was assigned to Manjula and could not be happier! Her attention to detail, follow up, and service are exceptional. I was happy to see her awards on her desk because having had such a positive experience with Manjula, it is evident to me why she is consistently recognized by BMW. I highly recommend Bridgewater BMW and encourage any new customer to request Manjula. More

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Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. First and foremost, the staff at bmw bridgewater was incredibly friendly and helpful. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer. The service advisors were knowledgeable and took the time to listen to my concerns and answer all of my questions. Not only was the customer service exceptional, but the quality of the service itself was top-notch. The technicians at bmw bridgewater were highly skilled and thorough in their work. They diagnosed and resolved the issue with my vehicle efficiently, ensuring that it was running smoothly by the time I left the dealership. Additionally, I was impressed with the efficiency of the service process. The appointment scheduling was convenient, and the service was completed within the estimated timeframe. The waiting area was comfortable and well-maintained, providing amenities such as complimentary Wi-Fi and refreshments, which made my wait enjoyable. Lastly, the pricing at bmw bridgewater was fair and transparent. I appreciated that they provided a detailed breakdown of the costs upfront, so there were no surprises when it came time to pay. Overall, my experience at bmw bridgewater was nothing short of excellent. I would highly recommend their service department to anyone in need of automotive maintenance or repairs. Their friendly staff, high-quality work, efficient process, and fair pricing truly exceeded my expectations. Thank you bmw bridgewater for providing such outstanding service! Sincerely, Anthony Williams 2016 bmw x5m More

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Made me a BMW fan again. I have had terrible experiences and this was the EASIEST AND MOST TRANSPARENT interaction I’ve ever had with leasing a new car! I have had terrible experiences and this was the EASIEST AND MOST TRANSPARENT interaction I’ve ever had with leasing a new car! More

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Robert, my salesman was a pleasure to deal with he kept things, plain and simple, and when there were things today, so it should be corrected. He corrected them and I brought a car” as is “ and he still fi things, plain and simple, and when there were things today, so it should be corrected. He corrected them and I brought a car” as is “ and he still fixed any obvious problems with the car and again I brought the car “as is” and I drove 70 miles from Orange County New York to deal with him personally, the process was smooth, and I am happy with my purchase More

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I have been going to this dealership since last decade+ years for new car purchase or lease and followed with regular servicings, and was never disappointed of their a) hospitality, b) quality of service years for new car purchase or lease and followed with regular servicings, and was never disappointed of their a) hospitality, b) quality of service and c) friendliness of staff. A special mention to Manjula Biju who is exceptional in the whole sales process, cares and understands the customer priorities well. I believe I have had one of the best dealer experiences ever in many many years. I wish them all the very best and continue to serve the community better each year pass by. More

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Darell and the whole staff went above and beyond to take car of me. Outstanding service car of me. Outstanding service More

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Very good experience, as is normal with this dealership. They always do a great job! They always do a great job! More

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A well-oiled machine from sales to service. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. More

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The worst service the worst people they sell and there job is done Don’t buy a BMW not what it’s made out to be 7 new tires within. 3 months The worst and rude people nasty ! job is done Don’t buy a BMW not what it’s made out to be 7 new tires within. 3 months The worst and rude people nasty ! More

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