Jeff Erlich | Page 3

Stay away from this place This place is all about sneaking warrentys in your purchase . They put a $3388 warranty on my car without ever asking me that I found out later from t This place is all about sneaking warrentys in your purchase . They put a $3388 warranty on my car without ever asking me that I found out later from the bank that my loan was for over 20k when it should of been 17k like I was told by the dealer. They put the warranty in very small print and do not tell you they added it and do not tell you what it includes. They also would rather not sell you the car if you do catch the warranty they sneak in. Better of going to a different dealer then these xxxx bags More

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New truck purchase Worked with Jeff Erlich in sales. He was very thorough in going over the main features of the F-150 I was interested in. There was no rush to get th Worked with Jeff Erlich in sales. He was very thorough in going over the main features of the F-150 I was interested in. There was no rush to get the test drive done and start negotiating. He was engaged, friendly, and knowledgable. Jeff presented himself as eager to please and highly motivated. Jeff was a pleasure to work with from start to finish. More

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Outstanding Customer Service I spoke Chip Doetsch about a Mustang GT Premium, and the options I was looking for. I made an appointment and met with him on March 11th. He had Jeff I spoke Chip Doetsch about a Mustang GT Premium, and the options I was looking for. I made an appointment and met with him on March 11th. He had Jeff Erlich assist me. Jeff showed me several Mustangs that met my requirements. I saw a indigo silver GT Premium. After a road test, he put together a deal. Chip came over, to see how things were going several times. I got a great deal, and signed the papers. The whole process was efficient and with no high pressure tactic. Jeff did an outstanding job and was very knowledgable. I picked my vehicle up that Monday. It was clean and ready to go. The sync specialist was very proficient. I would highly recommend Apple Ford, Jeff Erlich and Chip Doetsch. More

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Great experience all around Great dealership! Being an X plan buyer we know what we'll pay for a vehicle-so my focus is on the knowledge, professionalism and customer service qu Great dealership! Being an X plan buyer we know what we'll pay for a vehicle-so my focus is on the knowledge, professionalism and customer service qualities of the people who work at a dealership. Apple Ford is the third dealer that I've purchased from in Maryland, and will be the only one I use from this point forward. Jeff Erlich was our salesman and went above and beyond to ensure that we were provided with the necessary information for our purchase and the customer for life program. He followed up after our purchase, and never pushed additional services for us to buy. Will Malloy made sure that we received the best financing deal possible, and had us in and out quickly. Lindsey explained the optional protection plans for the car that we could purchase, and never pushed us to buy a particular option or plan. Since we bought the car in the evening we had to come back for the undercoating and exterior protection, and she made the service appointment for us and explained the loaner program. Bernie came over and welcomed us to the Apple family even before the paperwork was finalized. I will definitely purchase from Apple again and have recommended the dealership to friends. More

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