Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock | Page 14

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
164 Reviews
4.9

164 Reviews

Write a Review

164 Reviews of Jeff Hathcock

July 15, 2025

Dealership Rating
Employee Rating

Excellent service! I stayed in their waiting room, which was comfortable for rotation of tires, oil change, windshield wipers changed and maintenance. Thank you! More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Germain Lexus of Easton responded

Marvin, thank you for your business and your positive feedback! We are so glad to hear that our service team provided top-notch care and we hope to welcome you back to Germain Lexus of Easton down the road. Safe travels!

July 14, 2025

Dealership Rating
Employee Rating

Germain Lexus always treats us with respect and goes above to make things right. I really appreciate Jeff. More

by 2HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Beathard

Jul 15, 2025

Germain Lexus of Easton responded

Thank you for sharing your feedback about Germain Lexus of Easton. We appreciate your loyalty and your confidence in our team, including Jeff.

July 14, 2025

Dealership Rating
Employee Rating

Very quick to drop off car and pick up car! Personable service manager that was efficient and thorough More

by kristin.m.riley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Germain Lexus of Easton responded

Hi Kristin - There is nothing better than happy customers! Thank you for choosing Germain Lexus of Easton and for sharing your support on DealerRater.

July 13, 2025

Dealership Rating
Employee Rating

The service is super professional and the the people are super kind. I recommend this place. More

by Ben cruz
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Germain Lexus of Easton responded

Ben, thank you for this 5-star review of Germain Lexus of Easton!

July 11, 2025

Dealership Rating
Employee Rating

Good job doing the maintenance. Friendly and responsive. I enjoy going there nice people to w ooo Er k with v More

by BOBG4011
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 11, 2025

Germain Lexus of Easton responded

Thank you for your feedback and your business, Bob! It means a lot to our team that you have had positive experiences with us at Germain Lexus of Easton.

July 11, 2025

Dealership Rating
Employee Rating

Ashley was very helpful and friendly. The service was on time and also very thorough. More

by CHRISHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Chrishaines!

July 10, 2025

Dealership Rating
Employee Rating

Was quoted $160 and told he had a $60 off coupon so it would cost about $100 for a new battery. it was over $400 minus the $60. !!! More

by TODD90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 11, 2025

Germain Lexus of Easton responded

It sounds like there was some confusion regarding the pricing, and I apologize for any misunderstanding. We strive to provide clear communication about costs upfront, so it's concerning to hear this wasn't your experience. If you'd like us to look into this further or have any other questions, please feel free to reach out. Thank you, Grant Garrison - Service Manager - (614) 383-4177

July 05, 2025

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Easton Lexus always goes above and beyond yo make sure youre happy with your service More

by tishamiller2323
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Germain Lexus of Easton responded

We are thrilled to see your positive review, Tisha! The Germain Lexus of Easton team looks forward to your next visit with us. Take care!

July 04, 2025

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Employee Rating

Very incurring, with their professional , and hospitality, Thank you for,, many years of good service !!! More

by Mrlek7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Germain Lexus of Easton responded

We appreciate your business and your positive feedback. Thank you for choosing Germain Lexus of Easton!

July 01, 2025

Dealership Rating
Employee Rating

Great customer service great speed in service greatly overall greatly satisfied with my experience there More

by Bennywhite68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Germain Lexus of Easton responded

We're delighted to hear you had a satisfying experience with us at Germain Lexus of Easton! Thank you for highlighting our customer service and efficiency. We look forward to serving you again in the future!

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