Jeff Hathcock

Jeff, my service manager is WAY beyond five stars. He VERY knowledgeable about my car. He treats me like part of the family. Well done 👍. He VERY knowledgeable about my car. He treats me like part of the family. Well done 👍. More

by John Scharf Verified Customer Verified Customer

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The Service entrance was clean and efficient. The waiting area felt like a luxury hotel. The team was informative and friendly. Exceeded my expectations. The waiting area felt like a luxury hotel. The team was informative and friendly. Exceeded my expectations. More

by Denise Verified Customer Verified Customer

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The team is always helpful and very friendly. They are professional and knowledgeable as well. They are professional and knowledgeable as well. More

by kelly.blackmon Verified Customer Verified Customer

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The glass repair service replaced my glass with a defective one, but their customer service was excellent. However, this completely disrupted my plans. defective one, but their customer service was excellent. However, this completely disrupted my plans. More

by junui Verified Customer Verified Customer

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Germain Lexus has always taken great care of my service needs and Jeff Hancock is the best. needs and Jeff Hancock is the best. More

by JOANHAVEY Verified Customer Verified Customer

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Was very nice they made sure my car was in perfect condition the service was amazing condition the service was amazing More

by kmani Verified Customer Verified Customer

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Great to work with. Donna is the absolute best!! Always friendly and knows exactly what needs done! Donna is the absolute best!! Always friendly and knows exactly what needs done! More

by wbirch Verified Customer Verified Customer

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Great service, always kept me up to date on progress and items needing attention. No issues at all with this service advisor or the crew that worked on my vehicle. items needing attention. No issues at all with this service advisor or the crew that worked on my vehicle. More

by JMILLER Verified Customer Verified Customer

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Great dealership, beautiful cars they always remind you when it’s time for servicing and also great people . I love how you receive as a customer. when it’s time for servicing and also great people . I love how you receive as a customer. More

by CHRISTI.ODUM Verified Customer Verified Customer

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I was met by a service representative upon arrival. She collected some information and explained the procedure. I was escorted to the waiting room where I waited in comfort for the work to be complet She collected some information and explained the procedure. I was escorted to the waiting room where I waited in comfort for the work to be completed. Work took a reasonable amount of time. More

by ken5544 Verified Customer Verified Customer

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