Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
166 Reviews
4.9

166 Reviews

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166 Reviews of Jeff Hathcock

August 03, 2026

Dealership Rating
Employee Rating

Quality service facility. Waiting area is clean and quiet. While service personnel are friendly & hard working. More

by ABAY007
Service Price Transparency
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Recommend Dealer
Yes

July 29, 2026

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Was pleasantly & warmly greeted upon arrival by all. Car completed service visit in a nice timely manner with good communication More

by Civrup
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Recommend Dealer
Yes
Jul 30, 2026

Germain Lexus of Easton responded

We love hearing this! Thank you for choosing Germain Lexus of Easton and sharing your support. See you next time!

July 24, 2026

Dealership Rating
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Service here is always a pleasure because you’re always treated as a valued customer. More

by Ryoder1
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Recommend Dealer
Yes
Jul 27, 2026

Germain Lexus of Easton responded

Ryoder, thank you for the great review. We look forward to seeing you again at Germain Lexus of Easton!

July 12, 2026

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Thank you Germain Lexus of Easton for our fantastic as always experience from beginning to end in sales to service and everything and everybody. This is a very nice dealership ran with wonderful friend More

by tdgib
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Recommend Dealer
Yes
Jul 13, 2026

Germain Lexus of Easton responded

Hi Ted and Anna, thank you for sharing your stellar feedback about so many of our team members! All of us at Germain Lexus of Easton are thankful to have your business and be part of your automotive journey. See you down the road!

July 11, 2026

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Wonderful experience from beginning to end. The Check In process is so smooth and my Advisor Ashley Hornung was great to work with. Her recommendations were on point and appreciated. First Clas More

by Jack A
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

Jul 13, 2026

Germain Lexus of Easton responded

Jack, thank you for the glowing review! We are so glad Ashley made the process smooth and enjoyable. Your recommendation means a lot to us! -Germain Lexus of Easton

July 08, 2026

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The service representative was very professional and courteous. The waiting lounge is very comfortable and quiet. More

by templeton114
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Recommend Dealer
Yes

Other Employees Tagged: Jorden Ford

Jul 08, 2026

Germain Lexus of Easton responded

We’re glad you enjoyed the waiting lounge during your service visit at Germain Lexus of Easton! Our team will be happy to hear your feedback!

June 19, 2026

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Great service, good people good customer service I would recommend anyone. They’re one of the best waiting area refreshments and everything in a customer would desire.. More

by Hagi
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Recommend Dealer
Yes
Jun 22, 2026

Germain Lexus of Easton responded

We love hearing our customers rave about our team and amenities! Thank you for recommending Germain Lexus of Easton, Hagi. We look forward to working with you again!

June 13, 2026

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I arrived at 10 am. The got me from the waiting area about 3 minutes later. Very pleasant employees. They had my car done by the time they said it would be ready. Very More

by Timapusateri
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Recommend Dealer
Yes
Jun 15, 2026

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton and for sharing your five-star review! We look forward to your next visit.

June 12, 2026

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Employee Rating

Excellent service and communication as always. Amazing speed of service and he did let me know what I would probably have to have done next time. More

by chromatographer
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Recommend Dealer
Yes
Jun 15, 2026

Germain Lexus of Easton responded

Thank you for the review! We're glad to hear about your excellent service experience with our team. We look forward to serving you again at Germain Lexus of Easton!

June 11, 2026

Dealership Rating
Employee Rating

The service center, and the people at the service center specifically our advisor Jeff was professional and efficient and kind. He did what he said he was going to do. He did it in the timeframe that he sai More

by CHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Germain Lexus of Easton responded

We're grateful for your review! It's wonderful to know Jeff and our team provided such professional service. Thank you for choosing Germain Lexus of Easton!

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