Great job from check in to finish
Kept me informed
about everything that was being done
about everything that was being done
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by SUGARBABY
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
Germain Lexus of Easton responded
Thanks so much for the 5-star review of Germain Lexus of Easton!
Very good and very helpful good customer service
specialist Jeff well experienced always keeping touch
specialist Jeff well experienced always keeping touch
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by Kuriya1966
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff
Jul 01, 2025 -
Germain Lexus of Easton responded
Thank you for the wonderful feedback! We're happy to hear that Jeff provided excellent service at Germain Lexus of Easton. We appreciate your support and look forward to assisting you again in the future!
I've always had great experiences with Lexus Of Easton.
The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle.
The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle.
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by ACARMICHAEL1205
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Germain Lexus of Easton responded
Thank you for sharing your positive experiences with us at Germain Lexus of Easton! We're delighted to hear that our service department has consistently kept you informed and provided friendly assistance. We look forward to serving you again in the future!
Great experience.
Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great expe
Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great experience.
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by Ahurst1906
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Germain Lexus of Easton responded
We're glad to hear about your great experience with Jeff and Ms. Jorden at Germain Lexus of Easton! It's wonderful that they provided prompt and efficient service for you. Thank you for sharing this feedback!
The customer service was top-notch as always - Jeff is
an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh
an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and what was found.
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by KCORT68
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
Germain Lexus of Easton responded
We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided top-notch service! It's great to know you found the videos helpful in understanding your car's maintenance. Thank you for sharing this feedback with us!
Lexus on Easton is the best choice, very good people work
there, especially Bob, who knows his job perfectly and as a person he responds very well to everything to make your day happy, Also Lexus service, Je
there, especially Bob, who knows his job perfectly and as a person he responds very well to everything to make your day happy, Also Lexus service, Jeff works there, who I think is the best employee there, he does everything before that so that you feel comfortable like at home
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by Dimitiri
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2025 -
Germain Lexus of Easton responded
Thank you for the wonderful feedback about your experience at Germain Lexus of Easton, Dimitiri! We're delighted to hear that Bob and Jeff made such a positive impact on your visit. We appreciate your support and look forward to welcoming you back in the future!
Excellent service.
Staff was nice plus easy to work with but only needed tire replaved
Staff was nice plus easy to work with but only needed tire replaved
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by Dianaspencerslawson
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2025 -
Germain Lexus of Easton responded
All of us at Germain Lexus of Easton appreciate your great review, thank you!
The clear communication was appreciated.
I received a video from the technician explaining what he saw & what he recommended. I was very impressed.
I received a video from the technician explaining what he saw & what he recommended. I was very impressed.
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by mymunozfamily
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2025 -
Germain Lexus of Easton responded
We're elated to hear that the clear communication and video from our technician made a positive impression on you at Germain Lexus of Easton. Thank you for sharing your experience with us!
Always greeted with a friendly staff member upon arrival.
My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good.
My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good.
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by trichardson
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2025 -
Germain Lexus of Easton responded
Richardson, thank you for sharing your experience with Jeff and the team at Germain Lexus of Easton! We're glad to hear that our service meets your expectations. We appreciate your feedback on pricing and look forward to serving you again!
I have been very happy with everything I encountered at
the Germain Lexus service shop at Easton, especially with Jeff Hathcock’s leadership of my service.
the Germain Lexus service shop at Easton, especially with Jeff Hathcock’s leadership of my service.
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by longstr
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
Germain Lexus of Easton responded
We're delighted to hear about your positive experience at Germain Lexus of Easton, especially under Jeff Hathcock's leadership. Thank you for sharing your feedback and choosing us for your service needs!