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Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock | Page 15

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
150 Reviews
4.9

150 Reviews

Write a Review

150 Reviews of Jeff Hathcock

June 12, 2025

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Employee Rating

I was able to get a service appointment within a short time frame. Service was fast efficient and was provided with updates. More

by Flomwaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton was able to accommodate your service needs promptly and efficiently. Thank you for sharing your experience, and we're here whenever you need us!

June 11, 2025

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Employee Rating

I can always count on good service from your company. Thank you. Everyone is very kind. More

by MMDENT1939
Recommend Dealer
Yes
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Jun 12, 2025

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

June 08, 2025

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Employee Rating

Excellent Service and Very Nice People. . .. I love the Customer Serivice They make you feel like family More

by MRMP6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Germain Lexus of Easton responded

We're delighted to hear that you felt like family with us at Germain Lexus of Easton! Thank you for the kind words about our service and team. We look forward to welcoming you back in the future!

June 07, 2025

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Employee Rating

Great help…. wonderful service only had to wait a little over an hour for service w be completed More

by MICHAELBERGER0947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Germain Lexus of Easton responded

Thank you for reviewing Germain Lexus of Easton. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

June 02, 2025

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Employee Rating

The personnel are personable professionals , dealership is clean and comfortable. Would refer to friends and family More

by DIANESCOTT1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels, Ashley Hornung

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Jun 03, 2025

Germain Lexus of Easton responded

Thank you for the fantastic feedback, Diane! We're delighted to hear that our team at Germain Lexus of Easton made a great impression. We appreciate your recommendation and look forward to serving you in the future!

June 02, 2025

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Employee Rating

My experiences have always been amazing from sales to service, I would highly recommend Germain Lexus Easton to anyone! More

by Jasgav323232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Smith sales dept

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Jun 03, 2025

Germain Lexus of Easton responded

Thank you for the glowing recommendation! We're delighted to hear that both our sales and service teams at Germain Lexus of Easton have consistently provided amazing experiences. We look forward to serving you in the future!

June 02, 2025

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Employee Rating

Very pleased. Liked it better when free pickup and delivery 🤣 The delivery gentleman was very respectful and courteous More

by alicemariehill52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Ashley Hornung, Jorden Ford , Everyone was great.

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Jun 03, 2025

Germain Lexus of Easton responded

Alice, we're delighted to hear you had a positive experience with our delivery service at Germain Lexus of Easton. We appreciate your feedback and look forward to serving you again!

May 31, 2025

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Service advisor was great. Did not oversell me. It was a great experience and would highly recommend. More

by Ryanhelon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Germain Lexus of Easton responded

Ryan, we're delighted to hear you had a great experience with our service advisor at Germain Lexus of Easton. Thank you for the recommendation!

May 30, 2025

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Employee Rating

Jeff is very customer friendly & goes out of his way to make sure every detail is taken of & delivered promptly. He is definitely one of the best service employees I have worked with at Germain! More

by CROSSCYNDIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Germain Lexus of Easton responded

We're delighted to hear that Jeff provided such excellent service at Germain Lexus of Easton! Our team is committed to ensuring every detail is handled with care. Thank you for sharing your experience!

April 30, 2025

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Employee Rating

James is always professional, courteous, and helpful when I bring my car in for service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Germain Lexus of Easton responded

Mike, we are happy to hear that James was professional! Thank you for sharing your kind words and leaving Germain Lexus of Easton a five-star review!

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