Jeff Herbert
Jeff Herbert at Suntrup Nissan

Jeff Herbert

Client Advisor

Suntrup Nissan

6000 S Lindbergh Blvd
St. Louis, MO 63123

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4.6
14 Reviews

Languages Spoken

English English

4.6

14 Reviews

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14 Reviews of Jeff Herbert

November 01, 2026

Dealership Rating
Employee Rating

I told Jeff exactly what I wanted and he found what I wanted Great experience More

by BETTYJUNE610
Recommend Dealer
Yes

Other Employees Tagged: Jeff Herbert

Nov 02, 2026

Suntrup Nissan responded

Thanks for sharing your experience! It’s great to know Jeff was able to help make the process straightforward and get you exactly where you wanted to be. Congratulations!

October 28, 2026

Dealership Rating
Employee Rating

Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful. More

by Safire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jill Schellhase

Oct 29, 2026

Suntrup Nissan responded

Thank you for taking the time to share this! We really appreciate you recognizing Jeff and the rest of the team for making the experience comfortable and straightforward. We hope we have the chance to help you again in the future!

October 25, 2026

Dealership Rating
Employee Rating

Worst experience ever buying a car. Still haven't received all the papers after closing on the car. More

by tbpuckett55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Todd Roth, Ermin Kulovic

Oct 26, 2026

Suntrup Nissan responded

We’re sorry to hear you were disappointed with your experience. The paperwork from your purchase was sent to you by email after closing, but we’d be happy to resend it if you’re having trouble locating anything. Please reach out to us directly to let us know which documents are still missing so we can get this taken care of for you.

October 21, 2026

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Employee Rating

Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts! More

by kstrayed5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Stephens

Oct 21, 2026

Suntrup Nissan responded

We’re sorry this experience left you feeling this frustrated and disappointed. We take concerns like yours seriously and never want a customer to walk away feeling misled. If you’d like to discuss the experience further, we’d welcome the opportunity to make things right and invite you to reach out to our sales manager directly.

October 09, 2026

Dealership Rating
Employee Rating

Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, More

by A.James9042
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth

Oct 09, 2026

A.James9042 responded

I recommend!

October 03, 2026

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Employee Rating

When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what More

by TAMARATORBIT
Recommend Dealer
Yes

Other Employees Tagged: Jeff Herbert

Oct 06, 2026

Suntrup Nissan responded

Helping your daughter find the right vehicle is a big decision, so it’s great to know the experience felt comfortable and well guided from the moment you arrived. Thank you for trusting our team with something that important. We hope she’s enjoying the vehicle she chose.

October 02, 2026

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Employee Rating

Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and More

by nelliebear2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jill Schellhase

Oct 02, 2026

Suntrup Nissan responded

Seventeen years of trusting our service department is something we never take lightly. Thank you for continuing to choose us and for recognizing Jeff and Jill during your latest visit. Loyalty like yours means a great deal to our entire team!

September 30, 2026

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Employee Rating

Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased More

by DONHARRIS23
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth, Jill Schellhase

Oct 01, 2026

Suntrup Nissan responded

Thank you for trusting our team with your purchase. It’s great to know everything felt straightforward and professional, and even better that you’re so pleased with the car you chose. Congratulations!

September 24, 2026

Dealership Rating
Employee Rating

I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all. More

by laurenvancardo15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stephens

Sep 24, 2026

Suntrup Nissan responded

Thank you for sharing this with us! We want buying a car to feel easy and comfortable, without any unnecessary pressure. Thanks for trusting the team at Suntrup Nissan to help you through the process!

August 12, 2026

Dealership Rating
Employee Rating

Professional service by all and Jeff was Amazing very knowledgeable and wonderful to work with More

by mjohnson83.mj39
Recommend Dealer
Yes

Other Employees Tagged: Jeff Herbert

Aug 19, 2026

Suntrup Nissan responded

Thanks for the review! We’re glad Jeff was able to make such a great impression with his knowledge and professionalism. We’ll be sure to share your feedback with him! Congrats on your new vehicle!

1

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