Jonathan Stephens
Jonathan Stephens at Suntrup Nissan

Jonathan Stephens

Business Manager

Suntrup Nissan

6000 S Lindbergh Blvd
St. Louis, MO 63123

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Jonathan Stephens

October 21, 2026

Dealership Rating
Employee Rating

Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts! More

by kstrayed5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Herbert

Oct 21, 2026

Suntrup Nissan responded

We’re sorry this experience left you feeling this frustrated and disappointed. We take concerns like yours seriously and never want a customer to walk away feeling misled. If you’d like to discuss the experience further, we’d welcome the opportunity to make things right and invite you to reach out to our sales manager directly.

September 30, 2026

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Employee Rating

Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there. More

by emoellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Suntrup Nissan responded

It means a lot to know that every time you visit Suntrup, you feel welcomed and well taken care of. Having that kind of consistency across different visits is something we never take for granted. Thank you for continuing to trust our team and for taking the time to share such kind feedback.

September 24, 2026

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I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all. More

by laurenvancardo15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Herbert

Sep 24, 2026

Suntrup Nissan responded

Thank you for sharing this with us! We want buying a car to feel easy and comfortable, without any unnecessary pressure. Thanks for trusting the team at Suntrup Nissan to help you through the process!

September 14, 2026

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Employee Rating

I didn’t rate Todd as I only received a text from him and had no other interaction. We dealt with Aaron and John Stephens and both were great. More

by passinim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Voege

Sep 15, 2026

Suntrup Nissan responded

We appreciate you taking the time to share your experience with Aaron and John. It means a lot to know your time with our team left such a positive impression. Thank you for choosing Suntrup!

September 03, 2026

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Employee Rating

We had a wonderful experience purchasing our new car from Beth! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. Beth took the time to answer all our questions, made su More

by Brandi S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beth Davis

Sep 09, 2026

Suntrup Nissan responded

A new vehicle is a big decision, and it means a lot to know Beth and John helped make your experience such a positive one! We hope you’re having a great time with your new vehicle!

August 21, 2026

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Employee Rating

The process was smooth from start to finish. Meghan made sure that we understood exactly what we were getting and she worked to make sure we got the car that we were wanting. Finance was easy to More

by mn1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meghan Clippard

Aug 27, 2026

Suntrup Nissan responded

We’re so happy to hear you had such a smooth experience from start to finish! We appreciate you choosing Suntrup Nissan and trusting our team to help you find the right vehicle. We hope you’re loving your new Nissan!

August 08, 2026

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Employee Rating

Both Meghan and Jeff were very friendly and helpful with our purchase. Brian was very understanding in the advisor mix-up. More

by KUHNRA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 19, 2026

Suntrup Nissan responded

Thank you for the kind words! We really appreciate you taking the time to recognize Meghan, Jeff, and Brian. We’re glad they were able to make your experience a smooth one and help get everything taken care of!

August 01, 2026

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Employee Rating

Brian was amazing! He took the time and listened to me in finding the vehicle I wanted. He walked me through every step of leasing my new Rogue! He was genuinely inv More

by Kjcont1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Burjoski, Christian Moore

Aug 07, 2026

Suntrup Nissan responded

Thank you for the fantastic review! We’re so glad Brian was able to help you find the right Rogue and make the entire leasing process a smooth one. It sounds like he really took the time to understand what you were looking for and made sure you felt comfortable every step of the way. We truly appreciate the recommendation and your kind words about Brian. Enjoy your new Rogue!

July 31, 2026

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Employee Rating

Our family has bought several cars from Suntrup, but this was our first time meeting and working with Brian. And now I'll ask for him from now on! I told him what I was looking for and he found the perfect More

by Dianne P
Recommend Dealer
Yes
Aug 07, 2026

Suntrup Nissan responded

Thank you so much for taking the time to share such a thoughtful review! We’re so happy to hear that Brian made your experience so personalized and took the time to find the perfect vehicle for you. It’s wonderful to hear that he answered all your questions, explained the features, provided different financing options, and has continued to stay in touch after your purchase. We especially appreciate you highlighting how he made sure to focus on what you wanted throughout the process. We’re so glad Brian made such a great impression, and we look forward to helping you again in the future!

July 30, 2026

Dealership Rating
Employee Rating

The overall experience was positive. Dylan is a go getter and is very personable. He reached out after I had checked out a vehicle online and answered all my questions. Upon contact, the More

by Shawshank0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Bounds, Ben Collignon

Aug 07, 2026

Suntrup Nissan responded

Thank you so much for taking the time to share such a detailed review! We’re glad to hear that Dylan was responsive, personable, and made the process easy from your initial online inquiry through the inspection and test drive. It’s also great to hear that our finance team was able to find a warranty option that fit your needs and answer your questions along the way. We truly appreciate your recommendation and are happy you had such a positive experience with our team!

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