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100 Reviews of Jeff Horn
April 28, 2025
I had a very large problem with the lifters in my Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to my defense because I maintained my vehicle like the factory recommends. They got GM to cover the fair share of the repair. I will always buy from James Wood More
by danielpbrown127
Verified CustomerOther Employees Tagged: Katie Wilkins, Denny Aldridge, Russ Ellis , Don Litoff
February 22, 2025
Have purchased my last 3 vehicles from James Wood. Personally acquainted with several long-time employees and trust them implicitly. Personally acquainted with several long-time employees and trust them implicitly. More
by BHJ.GMG
Other Employees Tagged: Denny Aldridge, Mike Belew , Randy Williams
February 01, 2025
Best dealer I’ve ever have done business with and my family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a timely fashion More
by lonniedills
Other Employees Tagged: Jason Gattenby, Scotty Rice, Greg Spurgeon, Wendy Deter, Will Lewis, Brandon Stolp, Jarrett Abel, Robert Cook, Trish Cheaney
December 11, 2024
Everyone was friendly and helpful. Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6. Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6. More
by jcrossland10
Other Employees Tagged: Dee Ann Potendyk, Will Lewis
November 13, 2024
My James Wood salesperson was very knowledgeable, friendly and patient. We love our new car and the service we received from James Wood. friendly and patient. We love our new car and the service we received from James Wood. More
by tlthompson61
Other Employees Tagged: Jason Gattenby, Denny Aldridge, Jarrett Abel, BJ Worley, Russ Ellis
November 03, 2024
Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the service writer to log in your car and set up the mechanic to do the work. My appointment was for an item that takes less than one hour for completion. I was there 3 hours and left without taking advantage of your. "Free Carwash" because I had already been there 3 HOURS. Please rethink your procedures. MY TIME IS ALSO VALUABLE!!! More
by BCAYBEADS
Other Employees Tagged: Jason Gattenby, Denny Aldridge, Will Lewis, Mike Loch, Alex Gipson, Doug Spivey, Roger Musgrove, Russ Ellis, Jessie McWilliams
October 31, 2024
Best business I’ve ever dealt with in personal or car business everytime I’ve used them business everytime I’ve used them More
by lonniedills
Other Employees Tagged: Jason Gattenby, Scotty Rice, Greg Spurgeon, Denny Aldridge, Will Lewis, Russ Ellis, Robert Cook, Trish Cheaney
October 07, 2024
Truly a great experience. Very knowledgeable and eager to meet my needs with finding a new truck. I really enjoyed working with everyone there. Highly recommend this dealershi Very knowledgeable and eager to meet my needs with finding a new truck. I really enjoyed working with everyone there. Highly recommend this dealership. More
by jrollinsgolf
Other Employees Tagged: Michel Woods
September 21, 2024
They may not be the cheapest option but you know you are going to have service that they will stand behind. From the general managers to the service technicians, they all seem to care about the customer. going to have service that they will stand behind. From the general managers to the service technicians, they all seem to care about the customer. More
by CMAHONEY218
Other Employees Tagged: Denny Aldridge, Jarrett Abel, Edwin Chan, BJ Worley, Samantha Oliphant, Mike Belew, Russ Ellis
September 06, 2024
I’ve been buying vehicles from the Wood family for over 30 years and they always do a great job! 30 years and they always do a great job! More
by dwhite28
Other Employees Tagged: Sheldon Jeffcoat, Scotty Rice, Wendy Deter, Ryan Gonzales, Denny Aldridge, Will Lewis, Russ Ellis
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