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Jeff Johnson
Jeff Johnson at Folsom Lake Nissan

Jeff Johnson | Page 2

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Jeff Johnson

October 02, 2026

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Employee Rating

Excellent service at great price completed earlier than promised. Included free Uber ride back to dealership to pick up car. More

by CTRIMM19
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Recommend Dealer
Yes
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Oct 02, 2026

Folsom Lake Nissan responded

Your mention of the complimentary Uber ride reflects how we prioritize your convenience during service. Hearing that the service on your Nissan Rogue was completed ahead of schedule at a competitive price means a lot to us.

October 01, 2026

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Wonderful experience. Thank you for getting our car to be able to pass smog. Thank you all for your hard work. More

by DBPARISHJR
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quiroz

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Oct 01, 2026

Folsom Lake Nissan responded

Helping your Nissan Versa pass the smog inspection was our pleasure. Knowing you appreciated our team’s hard work means a lot to us.

September 26, 2026

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Nice and friendly service. Clean waiting room that has free WFI. Oil change took longer to complete as expected More

by soulfultaste
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Yes
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Sep 26, 2026

Folsom Lake Nissan responded

Knowing our friendly service and clean, WiFi-equipped waiting room made your Nissan Titan service comfortable is rewarding. We regret the oil change took longer than expected and appreciate your patience.

September 26, 2026

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I was provided a ride home while my work would be done. I was accepted as a walk-in which was good. They accepted another dealership coupon for service discount. So I could stay local and give business to More

by joe.kepiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler

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Sep 26, 2026

Folsom Lake Nissan responded

We’re glad the ride home and walk-in service kept things convenient for you. Our team is pleased we could accept that outside coupon toward service on your Nissan Rogue. Your compliments and five-star rating mean a great deal to our service department.

September 19, 2026

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It was a last minute fix and everyone was great and very quick quick quick quick More

by BIGDLUCKY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler, Javier Quiroz, Joseph Sandridge

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Sep 19, 2026

Folsom Lake Nissan responded

We’re glad the last-minute service on your Nissan Versa Note was handled swiftly and made a positive impression. Knowing our team could turn things around so quickly means a lot to us.

September 18, 2026

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Very thorough always keeping me informed about the status. Quick service with a video of what was done. More

by SGDBEARS
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2026

Folsom Lake Nissan responded

Your mention of the video walkthrough and quick service highlights our service team’s commitment to transparency and efficiency. Knowing that you found our updates helpful and the service on your Nissan Rogue thorough means a lot to us.

September 16, 2026

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Best thing was honest and helpful dealings—-no upsell. That’s a first after decades of dealer service encounters. More

by JLEWIS6537
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Service Communication
Recommend Dealer
Yes
Print
Sep 16, 2026

Folsom Lake Nissan responded

Honest communication is at the heart of how our service team operates. Knowing that our transparent, no-upsell approach felt refreshing after decades of dealer visits means a great deal to us. We’re pleased we could service your Nissan Ariya without any upsell.

September 16, 2026

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Great customer service! Went above and beyond! The new owner is also very friendly and considerate! More

by KIMNSTUHR
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Tinker

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Sep 16, 2026

Folsom Lake Nissan responded

Knowing that our service team exceeded your expectations is rewarding. We appreciate your mention of our new owner’s friendly and considerate approach.

September 10, 2026

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Exceptional service! Quick to diagnose and resolve the issue. Provided loaner vehicle while the Pathfinder was ibeing serviced. Jeff and the staff are top notch More

by STEPHANIALISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler, Javier Quiroz, Joseph Sandridge, Connor Tinker , GJ

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Sep 10, 2026

Folsom Lake Nissan responded

Thank you for the five-star rating and kind words about our service on your Pathfinder. We’re glad Jeff and the team could swiftly diagnose the issue and keep you moving with a loaner.

August 27, 2026

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Options were presented; everything explained; My questions were answered; I was texted on the progress; a free ride home and to the dealership; I'm very satisfied. More

by TONYINGALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 28, 2026

Folsom Lake Nissan responded

Tony, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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