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Jeff Johnson
Jeff Johnson at Folsom Lake Nissan

Jeff Johnson | Page 2

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Jeff Johnson

July 13, 2026

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Employee Rating

They were great they gave me all the information I needed. They even made sure I had a ride home. More

by ARREOLAJ210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler, Javier Quiroz, Joseph Sandridge, Connor Tinker

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Jul 13, 2026

Folsom Lake Nissan responded

We’re glad Drew made sure you had all the information you needed and arranged a ride home after servicing your Nissan Altima. Please reach out if there’s anything else we can do to keep you on the road.

July 07, 2026

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Employee Rating

Jeff was very attentive and made sure that my questions were answered thoroughly. I felt that he was honest and kind and would go back to future Nissan based on Jeff’s interaction with me. Thank you, Jeff. More

by tassadrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2026

Folsom Lake Nissan responded

We appreciate you sharing how Jeff provided attentive and honest service for your Nissan Versa Note. It’s great to hear he answered all your questions and made the experience positive. We look forward to assisting you again with your Nissan.

June 27, 2026

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Employee Rating

Jeff was great, explained options, good communication and personable. Appreciated the Lyft ride to and from home. More

by TDULEY4
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Service Time
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Recommend Dealer
Yes
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Jun 27, 2026

Folsom Lake Nissan responded

It’s fantastic that Jeff’s clear explanations and personable approach stood out. We’re pleased the Lyft rides added convenience to your Nissan service and appreciate you sharing your experience.

June 26, 2026

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Employee Rating

Not knowledge, whatever questions I asked no single straight answers， lots of not sure,maybe More

by WANGJIAYING
Recommend Dealer
No
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Jun 27, 2026

Folsom Lake Nissan responded

Thank you for taking the time to share your feedback. I'm sorry to hear that your experience didn't meet your expectations. We strive to provide clear, honest communication, so it's disappointing to hear that you left without the answers you were looking for. I'd appreciate the opportunity to learn more about your visit and answer any questions you may still have. Please feel free to reach out to me directly. Jason Griffin General Manager Folsom Lake Nissan jason@folsomlakenissan.com 707-752-1708 Thank you again for your feedback. We hope to have the opportunity to earn your business and your trust in the future.

June 23, 2026

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Employee Rating

I waited for 3 hours just 5o chanmge the oillwhich should have taken nonmore 6han an hour More

by JF318586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Drew Poppler

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Jun 26, 2026

Folsom Lake Nissan responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 11, 2026

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This was my first time using Folsom Lake Nissan. Everything went very well! The only thing I was disappointed with was that my car wasn’t washed doing the visit. My vault though, I didn’t ask about i More

by bengalschop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler

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Jun 14, 2026

Folsom Lake Nissan responded

Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2026

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Good customer service and Nissan did complete the works as asked and get a good discount with their coupon. More

by TN1414
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Service Time
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Recommend Dealer
Yes
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Jun 10, 2026

Folsom Lake Nissan responded

We appreciate you sharing your experience with our service team on your Sentra. It’s great to know we completed all the requested work to your satisfaction. Thank you for choosing us and we look forward to helping you again.

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