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Jeff Kapp
Jeff Kapp at West Side Garage, INC.

Jeff Kapp

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.9
54 Reviews
4.9

54 Reviews

Write a Review

54 Reviews of Jeff Kapp

January 18, 2026

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Employee Rating

5 Great service , I have been doing business for 25 years with them They always have the truck i need More

by marilyn.harvot
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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January 16, 2026

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Best dealership in Wisconsin Best dealership in Wisconsin hands down xxxx good service xxxx good More

by Oshkosh Buyer
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 17, 2026

West Side Garage, INC. responded

Thank you for your fantastic review! We truly appreciate your kind words about West Side GM of Berlin and our service. We're thrilled to hear that you had a great experience. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100

January 07, 2026

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I have only been to the dealership a few times and have had very good service More

by kathleencannon1055
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 08, 2026

West Side Garage, INC. responded

Thank you for your positive feedback, Kathleen! We're thrilled to hear that you've had very good service during your visits to West Side GM of Berlin. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

January 02, 2026

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Always a GREAT thorough experience. West Side has an honest professional team that clearly explains everything. I highly recommend them to everyone!! More

by workowski
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 03, 2026

West Side Garage, INC. responded

Thank you for your kind words! It's wonderful to hear that you had a great experience with our honest and professional team at West Side GM of Berlin. Your recommendation means a lot to us! We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

December 28, 2025

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All the staff I have met, I’ve been very polite and professional. It’s obvious that Jeff enjoys his position, and has good knowledge of my vehicle. Westside also has a very good extended warranty progr More

by BEANGRINDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Dec 28, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you've had positive experiences with our staff, especially with Jeff. It's great to know that you appreciate our extended warranty program at West Side GM of Berlin, and we’re glad it has been beneficial for you compared to your previous experience. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

December 23, 2025

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Employee Rating

A Very courteous crew, friendly explain things and get the job done in a timely matter. More

by suzabellkrueger@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Dec 23, 2025

West Side Garage, INC. responded

Thank you for your review, Suzabell! We appreciate your kind words about our courteous team and their efficiency. At West Side GM of Berlin, we strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

December 21, 2025

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Employee Rating

Jeff was friendly and he took care of me even though I was a couple of hours early. He was able to fit me in! Nice yo have a friendly staff member when you come in for service. Service with a smile. I li More

by Wmiller6464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that Jeff provided you with friendly and accommodating service at West Side GM of Berlin. Our team takes pride in ensuring a positive experience for our customers, and it’s great to know that you felt welcomed. We look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

November 22, 2025

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Employee Rating

Quick, Fast fix of a faulty tire valve. They were prompt and courteous. A+ service. More

by marie_fettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Nov 23, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Marie! We're thrilled to hear that you received prompt and courteous service at West Side GM of Berlin. Our team is dedicated to providing A+ service, and we appreciate your kind words. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 16, 2025

Dealership Rating
Employee Rating

Prompt and straight forward with service for vehicles. Sales reps are nice to deal with here. More

by Seb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Schmidt

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Nov 16, 2025

West Side Garage, INC. responded

Thank you for your feedback! We appreciate your kind words about our service and sales team at West Side GM of Berlin. We're glad to hear you had a good experience and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

November 02, 2025

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Employee Rating

Great customer service and attention to customer questions. Appreciate this dealership's service department and back office. More

by wibrrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that our service department made a positive impression. At West Side GM of Berlin, we strive to provide the best for our customers, and your feedback is truly appreciated. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

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