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Jeff Kapp
Jeff Kapp at West Side Garage, INC.

Jeff Kapp | Page 5

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of Jeff Kapp

October 02, 2025

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Employee Rating

They are very professional and quick when I bring my car for service. Would not go anywhere else More

by dianemaletta592
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Oct 03, 2025

West Side Garage, INC. responded

Thank you for your kind words, Diane! We're glad to hear that you find our service professional and efficient. We appreciate your loyalty to West Side GM of Berlin and look forward to serving you again in the future! West Side GM Team (920) 361-5100

September 29, 2025

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Employee Rating

Polite and very efficient The people were awsome took very good care of my car and me More

by pennyme71
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Sep 30, 2025

West Side Garage, INC. responded

Thank you for your kind words! We’re pleased to hear that you had a great experience with us at West Side GM of Berlin. Our team is dedicated to providing excellent service, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again! West Side GM Team (920) 361-5100

September 28, 2025

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Very helpful. Let me know I gmc credits to use toward payment and took care of it for me. More

by cinders75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Sep 28, 2025

West Side Garage, INC. responded

Thank you for your kind review! We're thrilled to hear that our team was helpful in assisting you with your GMC credits. At West Side GM of Berlin, we strive to provide excellent service, and it's great to know that we met your needs. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

September 12, 2025

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Scheduling with Jeff was straightforward and easy. The vehicle service was completed in the time promised. West Side is the only dealership that I trust to take my vehicles to for service or maintenan More

by 37BURTT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're pleased to hear that scheduling with Jeff was straightforward and that your vehicle service was completed on time. It’s great to know that West Side GM of Berlin is your trusted dealership for service and maintenance. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

September 04, 2025

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Employee Rating

Great service and liked everyone I met very friendly Thank you George Zinth Oshkosh Wisconsin More

by georgezinth1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Sep 05, 2025

West Side Garage, INC. responded

Thank you, George! We appreciate your kind words about the service you received at West Side GM of Berlin. It’s great to hear that you found our team friendly and welcoming. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

August 28, 2025

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Good service, great communication, reasonable prices, and help keeping my old car running. Thank you! More

by katyrae25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Aug 28, 2025

West Side Garage, INC. responded

Thank you for your wonderful feedback, Katy! We're thrilled to hear that you experienced good service and great communication with us at West Side GM of Berlin. We're always here to help keep your vehicle running smoothly. We appreciate your support and look forward to seeing you again soon! West Side GM Team (920) 361-5100

August 23, 2025

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Employee Rating

We are very pleased with the service completed on our 2024 Canyon GMC that included tire rotation, oil change and an earlier tweaking of the electronics. More

by rudywinther2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 23, 2025

West Side Garage, INC. responded

Thank you so much for your kind words, Rudy! We're delighted to hear that you are pleased with the service provided on your 2024 GMC Canyon. Our team at West Side GM of Berlin is dedicated to ensuring your vehicle runs smoothly, and we're glad we could assist you. We appreciate your feedback and look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

August 19, 2025

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Employee Rating

Everyone was very helpful in solving our problem with our vehicle. We also received prompt service. We were treated very well and would recommend service center to family and friends. More

by janetgbohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

Print
Aug 20, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Janet! We’re happy to hear that our team at West Side GM of Berlin was able to assist you with your vehicle problem and provide prompt service. Your recommendation to family and friends means a lot to us. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

August 19, 2025

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Employee Rating

They did a good job on my alignment. Got it in and out quickly. I will be using them in the future. More

by chewyerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

Print
Aug 19, 2025

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear that you were satisfied with the alignment service at West Side GM of Berlin and that we could get you in and out quickly. Our team appreciates your trust and looks forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 11, 2025

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Employee Rating

It's a friendly atmosphere great people will go back again when I need something done More

by OTIS1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

Print
Aug 11, 2025

West Side Garage, INC. responded

Thank you for your feedback! We’re glad to hear that you enjoyed the friendly atmosphere and found our team at West Side GM of Berlin to be great. We look forward to welcoming you back for your future needs. West Side GM Team (920) 361-5100

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