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Jeff Kiehn
Jeff Kiehn at Corwin Ford Spokane

Jeff Kiehn

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
158 Reviews
4.7

158 Reviews

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158 Reviews of Jeff Kiehn

February 10, 2026

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Employee Rating

Jeff was extremely professional and accommodating. Great customer service! There was great communication during the entire service process. More

by Todd892
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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Feb 11, 2026

Corwin Ford Spokane responded

It’s wonderful to hear that Jeff provided professional and accommodating service on your Ford Explorer. We’re pleased that communication was clear throughout the process. Thank you for the 5-star review!

February 03, 2026

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Employee Rating

Always friendly and professional. Explains everything, and answers all questions without treating me like I know nothing More

by DUCHESS2610
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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Feb 03, 2026

Corwin Ford Spokane responded

We appreciate your 5-star rating for your Ford Explorer service. Jeff is glad you felt respected and had all your questions clearly answered. We look forward to helping you again.

January 06, 2026

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Employee Rating

Ignition failed with multiple error codes - listened to my experience then explained possibilities - used my explanation to aid diagnosis - saved time & $ - fixed & inspected - gave additional recommendati More

by 7sos
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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Jan 07, 2026

Corwin Ford Spokane responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford Spokane. Freddy Rodriguez, Service Manager

December 05, 2025

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I'd say good. Though pricy but fair. Jeff has been pretty stellar to deal with, only a minor complaint but he gets 5 stars in my book thus far. Keep him lol. More

by pete2is
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2025

Corwin Ford Spokane responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford Spokane, we look forward to having you as a valued customer for many years to come! Freddy Rodriguez, Service Manager

December 02, 2025

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Employee Rating

Repair was done quickly and my concern was repaired very happy very good service thanks More

by DARRYLSLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Goutermout, Darren Gardner, Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Dec 02, 2025

Corwin Ford Spokane responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Freddy Rodriguez, Service Manager

November 26, 2025

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Employee Rating

Most beautiful people on the planet. I am so happy they have a place in Spokane Valley.....You do need to add an N/A option to some of the questions!! More

by ASTRODOG1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Nov 26, 2025

Corwin Ford Spokane responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Freddy Rodriguez, Service Manager

September 12, 2025

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Great help, always available to add new items that needed repair. Explained additional charges that customer was required to pay. After four tries finally got drivers window fixed….yes!!!! More

by DAVELOOSMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert, Kiley Knighten

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Sep 12, 2025

Corwin Ford Spokane responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

September 02, 2025

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Employee Rating

Service got me in quick and Ethan was his usual efficient self best service dept in town More

by RCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Sep 02, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 16, 2025

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It was nice to be treated as a customer and not a number. Thanks for the service and great follow up. More

by Allan Bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Corwin Ford Spokane responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Freddy Rodriguez, Service Manager

August 11, 2025

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Employee Rating

They thought they could put a less tire on my truck. I had 10 pys . They tried to put a 8 ply my tires were so off balance. I would not recommend them for anybody. More

by HONEYWELL.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Aug 14, 2025

Corwin Ford Spokane responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Freddy Rodriguez, Service Manager

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