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Jeff Kiehn
Jeff Kiehn at Corwin Ford Spokane

Jeff Kiehn

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.6
152 Reviews
4.6

152 Reviews

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152 Reviews of Jeff Kiehn

September 12, 2025

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Employee Rating

Great help, always available to add new items that needed repair. Explained additional charges that customer was required to pay. After four tries finally got drivers window fixed….yes!!!! More

by DAVELOOSMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert, Kiley Knighten

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Sep 12, 2025

Corwin Ford Spokane responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

September 02, 2025

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Employee Rating

Service got me in quick and Ethan was his usual efficient self best service dept in town More

by RCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Sep 02, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 16, 2025

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Employee Rating

It was nice to be treated as a customer and not a number. Thanks for the service and great follow up. More

by Allan Bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Corwin Ford Spokane responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Freddy Rodriguez, Service Manager

August 11, 2025

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Employee Rating

They thought they could put a less tire on my truck. I had 10 pys . They tried to put a 8 ply my tires were so off balance. I would not recommend them for anybody. More

by HONEYWELL.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Aug 14, 2025

Corwin Ford Spokane responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Freddy Rodriguez, Service Manager

August 03, 2025

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Employee Rating

Corwin Ford has given me excellent service. They were able to take care of my recent recalls in a timely matter. Jim Kiehn in service saved me the cost of a tire rotation too! I really appreci More

by vicky.strandberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 01, 2025

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Employee Rating

Basically, I trust the Corwin Ford service department and that means a lot to me. They check my vehicle over and monitor my service record. I always feel like they are making an effort to take excellent care More

by HappyCamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Corwin Ford Spokane responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Freddy Rodriguez, Service Manager

July 24, 2025

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Employee Rating

Jeff had great communication and I really appreciated the team correcting an unfortunate mishap after I had my service completed. Honest, quick, and communicative service. I was very pleased. More

by TODAVIDL
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn

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Jul 24, 2025

Corwin Ford Spokane responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

July 19, 2025

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Employee Rating

They were professional, helpful and very friendly; i am extremely happy with my corwin ford motors company!! Thank you corwin ford!!! More

by BECKICOOK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Jul 20, 2025

Corwin Ford Spokane responded

We appreciate your business, Becki. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Freddy Rodriguez, Service Manager

July 03, 2025

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Employee Rating

The people at Corwin Ford always treat me & my truck great! I always recommend them👍👍 More

by CASADOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Kayla Lambert, Kolten Heck, Francisco Jimenez, Kiley Knighten, Ethan Sherrett , Kent Scott

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Jul 03, 2025

Corwin Ford Spokane responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford Spokane. Freddy Rodriguez, Service Manager

June 18, 2025

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Employee Rating

Jeff went above and beyond keeping us updated on the status of our vehicle, he was very polite and very professional. We were dealing with an extended warranty and Jeff took care of the jumping through More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

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