Jeff King | Page 13

Going to buy a new car can be a grueling experience and I have done it many times over the years. I have to honestly say this time was so different. I was made to feel like I was the only customer they had t have done it many times over the years. I have to honestly say this time was so different. I was made to feel like I was the only customer they had that day. They were so friendly and, I did not feel rushed. No one had a pushy type attitude, instead they had a helpful one which made me very relaxed and comfortable. I could not have gotten a better deal anywhere and I know it. I love my beautiful Ruby Red Fusion " SE "!! Buying this car was a positive experience for me, and I will recommend Bozard Ford to anyone I hear that is looking to buy a new or used vehicle. More

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In my profession, I frequently negotiate multi-million dollar contracts. However, the thought of purchasing a new car was frightening. A friend recommended Bozard Ford. In my search for the right vehic dollar contracts. However, the thought of purchasing a new car was frightening. A friend recommended Bozard Ford. In my search for the right vehicle, I visited several dealerships. The courtesy and professionalism I received at Bozard Ford was unmatched by the other dealerships. I felt special from the moment I walked in the door. They made it easy to make the decision; they found me exactly what I wanted at a price the other dealerships couldn't match. Add in the great customer service and I'm a client for life (and their new biggest fan). I even purchased the extended warranty, maintenance package and the auto butler. I can't see myself going any where else. Great dealership! Great people! More

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everyone i dealt with at Bozard Ford had a cheerful, helpful and positive attitude. All folks listed above were great to work with and seemed happy to go above and beyond to meet or exceed the expectat helpful and positive attitude. All folks listed above were great to work with and seemed happy to go above and beyond to meet or exceed the expectations of my visit. I would recomend Bozard Ford to friends for their furture purchases. More

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The service experience at Bozard Ford Lincoln in St Augustine, FL is above & beyond any dealership I have ever visited. They truly understand what it takes to service customers in the 21st Century. I Augustine, FL is above & beyond any dealership I have ever visited. They truly understand what it takes to service customers in the 21st Century. I will definitely have my vehicle service here again. Good Stuff for Sure! More

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I went to three dealerships in Jacksonville, fl and was so disappointed in their friendliness and willingness to serve a cash paying customer. Mike Davidson. Auto nations, Duval Ford all was a flop for me so disappointed in their friendliness and willingness to serve a cash paying customer. Mike Davidson. Auto nations, Duval Ford all was a flop for me especially AUTO NATIONS AND MIKE DAVIDSON. I wouldn't recommend them to my worse enemy. I am a Retired Marine of 20 years service and a US Postal worker of 20 years also. Bozard Ford had the greatest VP JEFF KING...A Super Fantastic New Car Manager GEORGE CLARK whom work for my customer satisfaction even while i was in the finance guy officer finalizing the paper work. He found and gave every discount he could. Last but not lease is my Salesman whom was and is a OUTSTANDING, Fantastic, Super Person. He took the time to go over every little detail on my new ford truck as well as told and showed me things on it. I can't say enough about any of the three men that i have mention in this Review. My SALESMAN name is JAY (OUTSTANDING) CUNNINGHAM. he made me want stay and deal with BOZARD.. These three men deserve a lot of Recognition and i would be less of a person if i didn't mention this. The overall dealership and the other salesmen was soooo friendly. I am a 80% Disable Veteran and i will tell my comrades about this Outstanding dealership and their customer Service to me. I can go on and on; My name is Wallace Marshall and my contact number is 904-562-0818 More

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I wanted to buy two trucks and I only wanted to spend a certain amount of money. They worked with me in every aspect of this purchase and made it hassle free. I was able to purchase my F350 and F150 and st certain amount of money. They worked with me in every aspect of this purchase and made it hassle free. I was able to purchase my F350 and F150 and stay within my budget. My husband and I love our trucks and we will recommend Jim, Bruce, Thom, Ovidio, and Jeff King to all our friends and family who are looking to buy a Ford product. Bozard Ford makes the auto buying experience pleasant, enjoyable, and feeling like they were there for you, (The Customer). I will be going back to Bozard Ford when it is time for a new truck. More

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You will not find a friendlier, more knowledgeable staff than you will at Bozard Ford. My wife and I have purchased over 15 new cars and this has, by far, been the best experience we've had. The General M than you will at Bozard Ford. My wife and I have purchased over 15 new cars and this has, by far, been the best experience we've had. The General Manager, Jeff King, greeted us and introduced us to the New Vehicle Director, George Clark, who guided us through the process and let us explore all of our options to purchase a new F150 in a very relaxed environment. After driving several versions of the F150 we decided on a white Raptor (maybe the coolest truck on the road, just saying). When we came back in late one evening to finalize the deal, most of the staff was gone for the day, but Thom Workman, General Sales Manager, knew who we were and had the deal ready to go. Our next stop was getting the deal financed so we ended up in TJ Bernal's office, the Financial Services Manager. He helped secure financing as well as provided valuable information on protecting our investment over the entire term of the loan. Once we signed the paperwork, Anthony Cruzado then sat us down at a computer terminal where he proceeded to walk us through signing into our Sync account and informing us of all the features included, which was significant. Anthony then walked us out to the truck and demonstrated all of the features, from four wheel drive to Navigation. If I had to boil it down to one thing that made the biggest difference, it's this: People make the difference and Bozard Ford certainly has the right people for the job. Thank you for a wonderful experience!!! More

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Not often a car buyer feels like EVERYTHING WENT RIGHT, but Bozard Ford certainly delivered on that phrase. II inquired about a particular car over the internet, and within 5 minutes was contacted by a ver but Bozard Ford certainly delivered on that phrase. II inquired about a particular car over the internet, and within 5 minutes was contacted by a very friendly, knowledgeable sales rep, Eric Nourse, who was able to answer every question I asked and invited me to come in that very same day to test drive the vehicle, adding that he would have it washed and ready with a full tank of gas, which he did. I set a time and told him about my trade-in. He must have been watching for me, despite the dealership being very busy when I arrived, because as I was getting out of my car, he walked up introduced himself and pointed to the vehicle which he had washed, as promised, full of gas as he promised and it was right up front for me to inspect. There was never any pressure, just lots of good information and questions of me to insure that I would be satisfied after the purchase if I decided to buy that particular car. We went for a test drive, where he showed me all of the incredible technology that was in the car and he made me comfortable with knowing how to use it. While we were gone, he had my trade in appraised and he was ready to talk seriously about the car and the Bozard Ford commitment to a satisfied customer before he ever even asked me to buy the car once. I appreciated that. About 90 minutes after arriving on Bozard Ford's lot, I left with my new car. It is less than 24 hours after my purchase right now, and I have had one telephone call and two emails from Eric Nourse and Bozard Ford to see how I liked the car, if there was anything that I needed or wanted to know yet, and what else could he do to ensure that I was totally satisfied. Eric has given me the name and direct phone # to my assigned service rep and told me to expect a call from that service rep today to introduce himself, as well. I cannot say enough GOOD things about Eric Nourse and Jeff King, the VP/GM at Bozard Ford. These two men set the bar VERY HIGH for being absolutely certain that I am a satisfied customer. Bozard Ford is a crown in Ford's crow, for sure. More

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Good people. Thank you for taking the time to make things right. I appreciate the effort and hope to have future experiences with you and your dealership. Thanks again right. I appreciate the effort and hope to have future experiences with you and your dealership. Thanks again More

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I am completely blown away by the amazing customer service at Bozard Ford. The moment I stepped out of my car, I was greeted by an employee asking if they could help. My salesman (and new friend), Ric service at Bozard Ford. The moment I stepped out of my car, I was greeted by an employee asking if they could help. My salesman (and new friend), Ricky Goodwin, was knowledgeable, fair and understanding. He helped me find a car that was perfect for me and my budget and made sure I was happy with my decision. Angela, the concierge and Ricky's assistant is extremely friendly, knows the Ford product and bent over backwards to make sure my car purchase was smooth. She even went the extra mile to sit with me in my new car for a good amount of time to show me how everything worked. The general manager, Jeff King, was friendly and came to say hello and the business manager, Ovidio, helped me with my financing. He was able to get me a better deal than my own bank offered me and was very thorough with all the documents and paperwork to make sure I knew what I was signing and had a full understanding of my finance arrangements. Being in sales myself, I know how extremely important it is to provide customer service and it seems that this dealership and its employees have certainly "wrote the book"!! Thank you to all involved!! GO YELLOW JACKETS! :-) More

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