Jeff Lu
Jeff Lu at Mercedes-Benz of Anaheim
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Jeff Lu

Internet Sales

Mercedes-Benz of Anaheim

5395 East La Palma Avenue
Anaheim, CA 92807

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Jeff Lu

May 01, 2024

Dealership Rating
Employee Rating

Quick responses to questions. Gave straight answers to questions. Gave good explanation to new features. Overall very good experience for me. More

by MB lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Hwang

April 20, 2024

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Employee Rating

Lauren has been excellent to work with. I will continue bring our Springer back to Anaheim Mercedes Benz. More

by Jim LaFontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Lauren provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 20, 2024

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Employee Rating

Friendly service and Mr Soto took the time to explain what the issues were with my car. The complimentary loaner car was a fantastic service to have too! More

by Allyson Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delfino Soto- 5stars

Apr 23, 2024

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Mr. Soto provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 17, 2024

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Employee Rating

First rate dealer. Very professional sales staff. They had the car ready on time to inspect and take for a test drive. I returned two days later for a second look and d More

by scottcouchman
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darcy Borges

Apr 19, 2024

Mercedes-Benz of Anaheim responded

It's great to hear about your positive experience at Mercedes-Benz of Anaheim! We're thrilled that our sales staff was professional and that you found them knowledgeable and courteous. Providing thorough information about our cars and their features is a priority for us, so we're glad that our sales reps went above and beyond to inform you. We appreciate your kind words and look forward to welcoming you back when you're ready for another Mercedes. Enjoy your new vehicle!

March 22, 2024

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Employee Rating

My break light sensor went on to my Mercedes Sprinter, I called service department and they told me to bring it in and they inspected and for sure I needed new front breaks, I’m glad I didn’t need the rotor More

by yirehelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Mercedes-Benz of Anaheim responded

That's great to hear! We're glad that the Mercedes dealer service team provided you with excellent service and addressed the issue with your brake light sensor and front brakes efficiently. Thank you for recommending our dealership, and we look forward to assisting you with all your Sprinter's services in the future. If you have any further questions or need assistance, feel free to reach out.

March 11, 2024

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Employee Rating

Did all the process through text before I even showed up. They didn’t hesitate to give me a t sheet and not try to add all the nonsense. Even the finance manager was so chill. Thanks Jeff and all his team to More

by Eramfan1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Hwang

Mar 14, 2024

Mercedes-Benz of Anaheim responded

We're thrilled to hear that your car-buying experience with us was smooth and hassle-free! At our dealership, we prioritize transparency and efficiency, and we're glad that Jeff and our team made the process easy for you. Thank you for choosing us, and we look forward to assisting you in the future.

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