Marcus Hairston

5/5 Stars – Outstanding, Trustworthy Service! I cannot recommend Brian and the service department at Mercedes-Benz of Anaheim highly enough! For years, Brian has provided us with the absolute be I cannot recommend Brian and the service department at Mercedes-Benz of Anaheim highly enough! For years, Brian has provided us with the absolute best care for our vehicles. What sets Brian apart is his unwavering honesty and transparency. He is consistently kind, incredibly knowledgeable, and always takes the time to explain the pros and cons of any service. We’ve double-checked his recommendations over the years, and he has never once tried to upsell us on things we didn’t need. He gives us total peace of mind and even welcomes getting a second opinion because he is that confident in his integrity. Even when we’ve purchased vehicles from other places, we still bring them exclusively to Brian for service because his level of trust, care, and professionalism is unmatched. If you want a service advisor who treats you like family and always puts your best interest first, ask for Brian! More

by Tom Verified Customer Verified Customer

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Great service, Highly satisfied. I would not hesitate to recommend for service for you your auto. I would not hesitate to recommend for service for you your auto. More

by SAMDEHDASHTI Verified Customer Verified Customer

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great service. keep me updated every step. and finished the service as promised. great work! keep me updated every step. and finished the service as promised. great work! More

by YOUZHOU86 Verified Customer Verified Customer

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He was very professional and answered all my questions and was very helpful to understand what was needed and was very helpful to understand what was needed More

by CDECANTER95 Verified Customer Verified Customer

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My cells associate Nancy was absolutely amazing. The entire staff was kind and made my process and my purchase easy. The entire staff was kind and made my process and my purchase easy. More

by LMIRAMONTES3 Verified Customer Verified Customer

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They did a good job on car maintenance, just disappointed at the longer waiting hours. at the longer waiting hours. More

by RDJSFITZ Verified Customer Verified Customer

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My number 1 Mercedes dealership is Anaheim Hills. The environment is great. The Service Advisor are the best and the director is always professional and very helpful. The environment is great. The Service Advisor are the best and the director is always professional and very helpful. More

by LAYLEE04 Verified Customer Verified Customer

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Scummy sales tactics. Amer and Aaron represented Mercedes Benz terribly throughout this transaction. I agreed on a price with Yavar and Marcus and drove 1.5 hours to Amer and Aaron represented Mercedes Benz terribly throughout this transaction. I agreed on a price with Yavar and Marcus and drove 1.5 hours to the dealership to pick up the car. Unfortunately, neither Yavar nor Marcus was working that day, so I was told to deal with Amer and Aaron. Once I arrived, Aaron refused to honor the price I had already negotiated because he was concerned I could pay off the loan early before the dealership received the interest/financing benefit they were expecting. I was willing to keep the financing for the agreed period, but that still wasn’t good enough, so I walked out. Two hours after I got home, I received a call saying they would honor the original deal after all. Yavar and Marcus ultimately made it right, but I wasted an additional 3 hours driving because Amer and Aaron wouldn’t honor a deal that had already been agreed upon. Completely unnecessary and an incredibly frustrating way to buy a car. And after wasting three hours of my time over concerns that I might pay the loan off early, you can bet that’s exactly what I ended up doing. More

by holdenstearns Verified Customer Verified Customer

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