Marcus Hairston

My number 1 Mercedes dealership is Anaheim Hills. The environment is great. The Service Advisor are the best and the director is always professional and very helpful. The environment is great. The Service Advisor are the best and the director is always professional and very helpful. More

by LAYLEE04 Verified Customer Verified Customer

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Scummy sales tactics. Amer and Aaron represented Mercedes Benz terribly throughout this transaction. I agreed on a price with Yavar and Marcus and drove 1.5 hours to Amer and Aaron represented Mercedes Benz terribly throughout this transaction. I agreed on a price with Yavar and Marcus and drove 1.5 hours to the dealership to pick up the car. Unfortunately, neither Yavar nor Marcus was working that day, so I was told to deal with Amer and Aaron. Once I arrived, Aaron refused to honor the price I had already negotiated because he was concerned I could pay off the loan early before the dealership received the interest/financing benefit they were expecting. I was willing to keep the financing for the agreed period, but that still wasn’t good enough, so I walked out. Two hours after I got home, I received a call saying they would honor the original deal after all. Yavar and Marcus ultimately made it right, but I wasted an additional 3 hours driving because Amer and Aaron wouldn’t honor a deal that had already been agreed upon. Completely unnecessary and an incredibly frustrating way to buy a car. And after wasting three hours of my time over concerns that I might pay the loan off early, you can bet that’s exactly what I ended up doing. More

by holdenstearns Verified Customer Verified Customer

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