Jeff Mattson | Page 4

I started using this dealership when the dealership i brought the car from could not give me the service times and needs i required to leave my car there so i called around and found the KIA dealership i brought the car from could not give me the service times and needs i required to leave my car there so i called around and found the KIA dealership in Bloomington that had all the needs i wanted and since then they have done excellent service on my car and their employees are great to work with and do not lead you astray More

by sastauffer Verified Customer Verified Customer

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The staff is wonderful. The service has been good, with one exception, they consistently over fill by one quart at each oil change. I have mentioned this each time I ha The service has been good, with one exception, they consistently over fill by one quart at each oil change. I have mentioned this each time I have been in, but it continued happening. This last visit my husband was with me and we again brought it up, and this time it was done correctly, but I don't think I should have to bring my husband or have to mention it every time. More

by JORDAHL95 Verified Customer Verified Customer

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Originally, I tried to make an appointment at the Brooklyn Park location and it was stressful because I felt that I would not be able to get it repaird any time soon. I decided to try the Bloomington Brooklyn Park location and it was stressful because I felt that I would not be able to get it repaird any time soon. I decided to try the Bloomington location and the process was very easy. The customer service to set up the appointment was quick and to the point. The instructions on how to proceed were easy to navigate and bringing my.car in was just as simple. The assistance I received was very prompt and friendly. I was easily reassured of the process and the wait was as estimated. I greatly appreciated it. More

by kershcooKs Verified Customer Verified Customer

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Jeff is always pleasant to work with. The service is prompt and staff is courteous. The service is prompt and staff is courteous. More

by PDLONGFELLOW Verified Customer Verified Customer

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Professional, courteous service. Service center was able to get our car in and out in a reasonable amount of time while I waited. Service center was able to get our car in and out in a reasonable amount of time while I waited. More

by doug Verified Customer Verified Customer

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very quickly and efficiently did everything I planned. Thank you very much for the excellent work. Thank you very much for the excellent work. More

by optics55439 Verified Customer Verified Customer

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My wait time was very long with no updates on when my car was going to be done. I understand you have a recall going on. Customer Service still involves taking care of customers waiting and new customers com was going to be done. I understand you have a recall going on. Customer Service still involves taking care of customers waiting and new customers coming in. A new customer can wait a few minutes while you up date a customer that has been waiting for 2 1/2 hours with no updates. After asking several times when my car was going to be ready. I didn't get a update until 1/2 from when 1 asked a second time. The Service Technician seemed stressed and frustrated. I got all caps when he responded to my text. I took that as yelling at me. The other times I brought my car here when it was for a recall I had great service and up dates regularly. More

by lookingood425 Verified Customer Verified Customer

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They did a good job and it was done in a reasonable amount of time. I appreciate the ride to and from home. amount of time. I appreciate the ride to and from home. More

by gerandh Verified Customer Verified Customer

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Thanks Kia for the great services and always done in a timely manner with awesome salespeople timely manner with awesome salespeople More

by MEANABLK Verified Customer Verified Customer

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Exemplary service; Jeff was very helpful and communicative through the whole prolonged process of getting warranty work done on the engine of our Niro. communicative through the whole prolonged process of getting warranty work done on the engine of our Niro. More

by chazlarson Verified Customer Verified Customer

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