"Tried to get some satisfaction on an engine issue with my..."
Tried to get some satisfaction on an engine issue with my 2011 Kia Soul, but got stonewalled because I had had work done at an aftermarket repair shop using aftermarket parts, which apparently are substandard quality.
So, the stories you hear about Kia stepping up and helping customers aren’t necessarily true.
Never had a problem with the sales end of the dealership, but service?............
"I had really great experience, everyone was super helpful..."
I had really great experience, everyone was super helpful and professional! I bought a 2017 Acura and just need to get an alignment done, they completed it the next morning.
"This is the third time buying a car through this..."
This is the third time buying a car through this dealership in a year and a half and they have been nothing short of awesome. They helped me with patience and answered all the questions I had with honesty and sincerety. They offered more than I was expecting for my trade and were truthful throughout the entire process. Andrew was the salesperson throughout all of my deals here and he was awesome!
"Gabriel Q. Did an amazingly job on making sure I got the..."
Gabriel Q. Did an amazingly job on making sure I got the car I wanted, and made sure it stayed within my budget ranged l.
"James was super helpful in helping me with the lease end..."
James was super helpful in helping me with the lease end process and getting my family into a new vehicle at a similar price and helping put our mind at ease the old one would be traded in without additional burden.
"Very good sales and service department, prompt and..."
Very good sales and service department, prompt and attentive, Christine was a delight to work with, very knowledgeable and helped us with our new car purchase,.
"Jeff Mattson and the employees and the mechanic in the..."
Jeff Mattson and the employees and the mechanic in the service department went up and beyond for me and my family. I can’t even express my full gratitude. Thank you.
Other Employees Tagged:
"Best dealership I have worked with pre and post sales "
First visit was to learn about the new 2020 Telluride. Little did I know that my new sales rep would be Christine Stanfield. From my first inquiry to post sales service, I have always gotten honest answers and timely follow up to questions Christine did not know. The more I learned about the Telluride, it was the best fit vehicle for my needs, the vehicle sold itself with absolutely no pressure from the dealership. With Christine's help configuring vehicle options, I made a no obligation, fully refundable deposit until vehicle arrived for delivery when I made purchase. Post sales service and questions on learning new technology has been equally satisfying. This dealership really cares about taking care of their customers. I am very pleased with my decision to work with Luther Kia of Bloomington.
This was my second purchase from Luther Kia Bloomington and it was just as amazing as the first. Very friendly staff made it extremely easy and comfortable. No pressure and I walked out with exactly what I was looking for. Amazing car buying experience!!
"Super friendly and supportive "
Christine and Mike were extremely helpful and understanding of my situation. I was in dire need of a car before leaving for vacation. They really went above and beyond my expectations! I would recommend them to everyone!