Jeff Owens

Southern Kia Greenbrier is a great place to go if you are looking for a vehicle or needing to get your Kia serviced. looking for a vehicle or needing to get your Kia serviced. More

by KGIORGIANNI911 Verified Customer Verified Customer

Report | Print

It was nice to see my car during their inspection and telling me what they had show me all the things they had checked on the video telling me what they had show me all the things they had checked on the video More

by SMOYLE Verified Customer Verified Customer

Report | Print

Dropped my truck off at 4PM on a Thursday for a 7 AM Friday appointment for oil and state inspection. Called multiple times afternoon after 4 PM on Friday to check status, unable to get past AI answeri Friday appointment for oil and state inspection. Called multiple times afternoon after 4 PM on Friday to check status, unable to get past AI answering computer to talk to a human. AI said it would send text to service department who would get back to me with status. Gave up and came in on Saturday morning to pick up truck not ready never touched. Service done while I waited. More

by GHORTON3 Verified Customer Verified Customer

Report | Print

You get excellent customer service and auto service without the long wait. Plus refreshments while you wait without the long wait. Plus refreshments while you wait More

by michaelpalmer957 Verified Customer Verified Customer

Report | Print

On time place very kind and helpful while making a choice on a new helping matter on a new helping matter More

by Gordon Verified Customer Verified Customer

Report | Print

I wish I could leave a negative stars. After my car sat at this dealership for several months. I finally got the call that it was ready for pick up. When I got there, they asked oh no one After my car sat at this dealership for several months. I finally got the call that it was ready for pick up. When I got there, they asked oh no one called you to which of course I'm surprised. I get there and they say oh your car was broken into on the lot. It's undrivable again. I've reached out to management, leadership as well as Kia's customer service department and I still do not have a resolution. It has been weeks and I still don't have my car. They do not communicate. They are unresponsive and they have not taken responsibility for the fact that my car was damaged under their watch. More

by rlricks2 Verified Customer Verified Customer

Report | Print

Would have waited if I know it would be quick. Even though the appointment was at 11:30am, service call for pickup before 3:00pm. Even though the appointment was at 11:30am, service call for pickup before 3:00pm. More

by herbert.skinner Verified Customer Verified Customer

Report | Print

Everyone was so courteous,friendly and polite. Really concerned about my needs and resolving my concerns. Really concerned about my needs and resolving my concerns. More

by lsemaria Verified Customer Verified Customer

Report | Print

They were very helpful and respectful, I really have no complaints. I was very satisfied walking out of the dealership complaints. I was very satisfied walking out of the dealership More

by John Bailey Verified Customer Verified Customer

Report | Print

Easy to get an appointment, dropped it off and had a call back within a couple hours that it was ready for pickup. Can’t get any easier than that! back within a couple hours that it was ready for pickup. Can’t get any easier than that! More

by lburgess1278 Verified Customer Verified Customer

Report | Print