Jeff Owens

I wish I could leave a negative stars. After my car sat at this dealership for several months. I finally got the call that it was ready for pick up. When I got there, they asked oh no one After my car sat at this dealership for several months. I finally got the call that it was ready for pick up. When I got there, they asked oh no one called you to which of course I'm surprised. I get there and they say oh your car was broken into on the lot. It's undrivable again. I've reached out to management, leadership as well as Kia's customer service department and I still do not have a resolution. It has been weeks and I still don't have my car. They do not communicate. They are unresponsive and they have not taken responsibility for the fact that my car was damaged under their watch. More

by rlricks2 Verified Customer Verified Customer

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Would have waited if I know it would be quick. Even though the appointment was at 11:30am, service call for pickup before 3:00pm. Even though the appointment was at 11:30am, service call for pickup before 3:00pm. More

by herbert.skinner Verified Customer Verified Customer

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Everyone was so courteous,friendly and polite. Really concerned about my needs and resolving my concerns. Really concerned about my needs and resolving my concerns. More

by lsemaria Verified Customer Verified Customer

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They were very helpful and respectful, I really have no complaints. I was very satisfied walking out of the dealership complaints. I was very satisfied walking out of the dealership More

by John Bailey Verified Customer Verified Customer

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Easy to get an appointment, dropped it off and had a call back within a couple hours that it was ready for pickup. Can’t get any easier than that! back within a couple hours that it was ready for pickup. Can’t get any easier than that! More

by lburgess1278 Verified Customer Verified Customer

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Very good service. Very polite. Very professional. Will probably always do business with them. Blessings. Very polite. Very professional. Will probably always do business with them. Blessings. More

by VANESSA_MCCLENEY0 Verified Customer Verified Customer

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Southern Kia has kept my car running in top notch condition. The tech staff is friendly and professional. The staff setting up appointments are willing to help with updates while waiting for your ca condition. The tech staff is friendly and professional. The staff setting up appointments are willing to help with updates while waiting for your cars completed work. I appreciate this service center for the care of my 2013 Kia Soul. More

by WWJDDEBBIE Verified Customer Verified Customer

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dealership is nice, it’s always clean and im never harassed like at other dealerships. the service department needs some work, the one lady with glasses is always nice though. harassed like at other dealerships. the service department needs some work, the one lady with glasses is always nice though. More

by JAELYNBESSETTE Verified Customer Verified Customer

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I was pleased with the quality of the service and the timeliness. Good job y'all timeliness. Good job y'all More

by muphirhino Verified Customer Verified Customer

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Very pleased with this dealership, I have used it on all the Kias that I’ve bought since 2011 the Kias that I’ve bought since 2011 More

by JEFFDWHITE11155 Verified Customer Verified Customer

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