Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 13

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,093 Reviews
4.4

2,093 Reviews

Write a Review

2093 Reviews of Jeff Rizzi

October 17, 2024

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Employee Rating

Great service here. Only 2 things I think could be a better, 1. approach the customer faster when they pull in (sometimes I have to get out of my truck to find someone t More

by MMGARCIA8715
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about the service at Mark Christopher Auto Center. Your suggestions regarding quicker customer assistance upon arrival and faster vehicle return times are valued, and I will work to improve these aspects of our service. I hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2024

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Needed service on our Escalade and always appreciate a quick and efficient visit. Happy to support Mark Christopher. More

by bpbarker
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Recommend Dealer
Yes
Oct 18, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated the quick and efficient service for your Escalade at Mark Christopher Auto Center. Your support means a lot to me, and I look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2024

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Not Trustworthy. Report by tech said things were done they weren’t. Had to take back the next day. Had my vehicle for 30 days. A different tech took over and fixed wh More

by JENNREID222
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Recommend Dealer
No
Oct 18, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the service performed on your vehicle at Mark Christopher Auto Center. I appreciate your feedback and would like to assure you that we uphold high standards in our work. Please reach out to me directly so I can address this matter and ensure your vehicle is in the best condition possible. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 14, 2024

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Bought a new Hummer and everyone was awesome! Very happy and recommend to all interested. More

by matthew2655
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Recommend Dealer
Yes
Oct 16, 2024

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm thrilled to hear that you're happy with your new Hummer and that our team at Mark Christopher Auto Center provided you with an awesome experience. I truly appreciate your recommendation and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 13, 2024

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Great service. They got me in an quickly and the update to my Infotainment system seems to have improved the performance. More

by CLAWSON1960
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Recommend Dealer
Yes
Oct 15, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you received great service at Mark Christopher Auto Center and that the update to your infotainment system has improved performance. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2024

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Great service quick response and took care of the problem on our vehicle and communication was great More

by jessieh477
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Recommend Dealer
Yes
Oct 11, 2024

Mark Christopher Auto Center responded

Thank you for your kind words, Jessie! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. It's great to hear that our team provided quick service and clear communication while taking care of your vehicle. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2024

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dropped of the car and when picked up it was not fixed. drop the acre off a 2nd time and when i came back to get it, still broken. left the car a 3rd time and we will see how it goes this time. Looks like More

by JCOOPER13
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Recommend Dealer
No
Oct 10, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your frustration and appreciate your feedback regarding the repeated issues with your vehicle at Mark Christopher Auto Center. We take matters like this seriously and want to assure you that our goal is to provide quality service. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us. We value your business and hope to resolve this to your satisfaction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2024

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Scheduled online and went to my appointment and they said they couldn’t do it because I didn’t call. Then had to make new appointment for update to software and it took two days to complete. Not good More

by JERRETMURRAY
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Recommend Dealer
No
Oct 09, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the frustration you felt with the scheduling confusion and the delay regarding your software update. Your feedback is important, and we strive to improve our processes at Mark Christopher Auto Center. If you’d like to discuss this further, please feel free to reach out to me directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2024

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Mark Christopher understands the needs of their customer by going above and beyond other dealers. More

by mtmi6939
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Recommend Dealer
Yes

Other Employees Tagged: Leslie

Oct 08, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Mark Christopher Auto Center and our commitment to understanding our customers' needs. It's our goal to go above and beyond, and we're thrilled to know that we succeeded with you. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 05, 2024

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No entiendo la pregunta sorry seria muy bueno para mi en español todo siempre por favor More

by LUZECH05
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Recommend Dealer
Yes
Oct 08, 2024

Mark Christopher Auto Center responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas! Esperamos volver a trabajar con usted en el futuro. Sinceremente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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