Jeff Rizzi | Page 210
Service Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
2,117 Reviews
Write a Review2117 Reviews of Jeff Rizzi
October 26, 2019
Happy but also disappointed Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Ang Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Angeles because of the service i use to get with the tire rotation included. More
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Mario Sanchez, Alex Sarabia, Mike Sheridan , Rodney Reid, Colleen SanFillippo, Matt Torres, Frank Villalobos
October 25, 2019
Oil change When called to say truck was ready, she mentioned it was all done and just getting washed. When arrived, it was not washed as promised When called to say truck was ready, she mentioned it was all done and just getting washed. When arrived, it was not washed as promised More
Other Employees Tagged: Rodney Reid, Matt Torres
October 24, 2019
Great Service The experience was great, made me feel at home, very welcoming , I would highly recommend this to the next person I meet. Can’t wait to go back. The experience was great, made me feel at home, very welcoming , I would highly recommend this to the next person I meet. Can’t wait to go back. More
Other Employees Tagged: Joe Gonzalez , Nevin Cordero, Nick Jensen, Gerald Waters
October 24, 2019
This dealership rocks !!!! I had a issue with my GMC Denali. They did the necessary troubleshooting and fixed my starter relay switch ( that day ). They gave me a ride to I had a issue with my GMC Denali. They did the necessary troubleshooting and fixed my starter relay switch ( that day ). They gave me a ride to the rental car location and helped me in anyway possible . Ray was my service Ryder and He and him team were awesome. I had towed the Vehicle to this centralized location and I was able to only use the rental car one day . More
Other Employees Tagged: Rodney Reid, Matt Torres
October 21, 2019
Frustrated Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Os for the frustration, My car was not ready the first second or third day they told me. I had some major work done and was told I was going to be charged for a full oil change. The work they completed l, they had to drain the oil anyway. Frustrated. Charged me for an oil filter and labor. They did not fill any other fluids, did not change the reminder sticker, did not reset the oil life. Very frustrating. More
October 21, 2019
Great service I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate al I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate all the hrs work they do. More
Other Employees Tagged: Matt Torres
October 21, 2019
Buy back. We had a positive experience despite the fact that this was a buy back (our previous Silverado was deemed a lemon). On the not so positive side it too We had a positive experience despite the fact that this was a buy back (our previous Silverado was deemed a lemon). On the not so positive side it took about 3 months to actually purchase our vehicle replacement. We did however special or custom order our vehicle so it was literally built to our specifications. More
Other Employees Tagged: Nick Jensen
October 17, 2019
Awesome Courteous people all around. Great service department. All the representatives are awesome. I will always recommend Mark Christopher for their grea Courteous people all around. Great service department. All the representatives are awesome. I will always recommend Mark Christopher for their great service and dependability. Thanks More
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri , Mike Cagey, Nevin Cordero, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters, Elias Barragan
October 17, 2019
Too long Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. More
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri , Mike Cagey, Nevin Cordero, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters
October 16, 2019
Straight forward and professional Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with no issues More
Other Employees Tagged: Rodney Reid

