Jeff Sanchez
Jeff Sanchez at Mission Viejo Kia
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Jeff Sanchez | Page 48

Service Advisor

Mission Viejo Kia

28802 Marguerite Pkwy
Mission Viejo, CA 92692

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5.0
594 Reviews

Dealership Experience

25 yrs, 11 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

5.0

594 Reviews

Write a Review

594 Reviews of Jeff Sanchez

April 17, 2021

Dealership Rating
Employee Rating

Great customer service, friendly from start to finish. Loved the video showing my car as it was being serviced. Also liked I could text instead of phone calls, much simpler during my busy afternoon. More

by Jeanne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

April 17, 2021

Dealership Rating
Employee Rating

Jeff was thorough with his explanation of services needed and wasn’t pushy when I said I needed to hold off on some services. I appreciated how fast the service was too! More

by Ahahlbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 17, 2021

Dealership Rating
Employee Rating

Jeff was very nice and great to work with! The service department was accommodating and answered all the questions regarding the repairs. Will definitely go back! More

by Ryandavis1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 15, 2021

Dealership Rating
Employee Rating

I’ve worked with Saul on this and several recent service appts. He is a great rep for the dealership! Saul treats me like a friend, as I’m sure he does all his customers. His knows the cars and I would a More

by Marsexpedition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 13, 2021

Dealership Rating
Employee Rating

Friendly and knowledgeable. Quick and easy in and out. The staff is considerate, welcoming, and personable, the facility is always clean. I would consider another Acura mainly because of the service depar More

by Olirod1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2021

Mission Viejo Kia responded

Olirod1, Thank you for the opportunity to serve you. It was our pleasure!

April 13, 2021

Dealership Rating
Employee Rating

I came in for a minor repair inside the car and was very pleased with the friendly service and effort to help. The problem was was fixed and I was on my way in less than half an hour. More

by Surutherford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 11, 2021

Dealership Rating
Employee Rating

Our car needed major service; complete engine replacement. Jeff provided good communication throughout the repair process. The car still has one part on order and hopefully it'll arrive soon. More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 12, 2021

Mission Viejo Kia responded

Glenn, Thank you for the opportunity to serve you. It was our pleasure!

April 11, 2021

Dealership Rating
Employee Rating

John and Jeff Se always very helpful and friendly. Appointments are always available when I need them. Work is completed during the promised time. I More

by jgutvargas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Wong

Apr 11, 2021

Mission Viejo Kia responded

jgutvargas, Thank you for the opportunity to serve you. It was our pleasure!

April 09, 2021

Dealership Rating
Employee Rating

very attentive, excellent customer service. answered every question I had about my car, showed me where I can wait and all the amenities, made sure to send me a video of my car service More

by sarit Gattenyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 08, 2021

Dealership Rating
Employee Rating

Great customer service. Jeff pays attention to details. He is always thinking ahead and makes sure any issues are resolved to my satisfaction. Thank you. More

by J_RLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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