Jeff Sanchez | Page 48
Service Advisor
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
Dealership Experience
25 yrs, 11 mos
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
594 Reviews
Write a Review594 Reviews of Jeff Sanchez
April 17, 2021
Great customer service, friendly from start to finish. Loved the video showing my car as it was being serviced. Also liked I could text instead of phone calls, much simpler during my busy afternoon. Loved the video showing my car as it was being serviced. Also liked I could text instead of phone calls, much simpler during my busy afternoon. More
April 17, 2021
Jeff was thorough with his explanation of services needed and wasn’t pushy when I said I needed to hold off on some services. I appreciated how fast the service was too! and wasn’t pushy when I said I needed to hold off on some services. I appreciated how fast the service was too! More
April 17, 2021
Jeff was very nice and great to work with! The service department was accommodating and answered all the questions regarding the repairs. Will definitely go back! department was accommodating and answered all the questions regarding the repairs. Will definitely go back! More
April 15, 2021
I’ve worked with Saul on this and several recent service appts. He is a great rep for the dealership! Saul treats me like a friend, as I’m sure he does all his customers. His knows the cars and I would a appts. He is a great rep for the dealership! Saul treats me like a friend, as I’m sure he does all his customers. His knows the cars and I would add that if he were to leave your dealership for other Acura dealer ... I would take my future service needs to to that dealership. More
Other Employees Tagged: Steve Hahn, Saul Roman, Fernando Mendoza
April 13, 2021
Friendly and knowledgeable. Quick and easy in and out. The staff is considerate, welcoming, and personable, the facility is always clean. I would consider another Acura mainly because of the service depar The staff is considerate, welcoming, and personable, the facility is always clean. I would consider another Acura mainly because of the service department. More
April 13, 2021
I came in for a minor repair inside the car and was very pleased with the friendly service and effort to help. The problem was was fixed and I was on my way in less than half an hour. pleased with the friendly service and effort to help. The problem was was fixed and I was on my way in less than half an hour. More
April 11, 2021
Our car needed major service; complete engine replacement. Jeff provided good communication throughout the repair process. The car still has one part on order and hopefully it'll arrive soon. replacement. Jeff provided good communication throughout the repair process. The car still has one part on order and hopefully it'll arrive soon. More
April 11, 2021
John and Jeff Se always very helpful and friendly. Appointments are always available when I need them. Work is completed during the promised time. I Appointments are always available when I need them. Work is completed during the promised time. I More
Other Employees Tagged: John Wong
April 09, 2021
very attentive, excellent customer service. answered every question I had about my car, showed me where I can wait and all the amenities, made sure to send me a video of my car service every question I had about my car, showed me where I can wait and all the amenities, made sure to send me a video of my car service More