Jeff Sanchez | Page 50

First of Jeff did a great job on addressing all my concerns and my service was done on time and my car was all clean when delivered . Love the team at mission Viejo Acura A++++ concerns and my service was done on time and my car was all clean when delivered . Love the team at mission Viejo Acura A++++ More

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Jeff was great! He understood all of my questions and gave me the information I needed. He is trustworthy!! The facility was clean and comfortable. gave me the information I needed. He is trustworthy!! The facility was clean and comfortable. More

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Saul and Miguel are the reason My family return to this dealership for all service of our family of 3 Acura’s. Saul is customer focused, reliable and trusted. Saul always pursues customer satisfaction and dealership for all service of our family of 3 Acura’s. Saul is customer focused, reliable and trusted. Saul always pursues customer satisfaction and gives an extra effort. Miguel has been trusted for years to provide above and beyond customer satisfaction. More

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Jeff is very knowledgeable, pleasant, and willing to make sure the customer is satisfied. I appreciate his concern for my safety and continuing to help me learn how to use the technology. sure the customer is satisfied. I appreciate his concern for my safety and continuing to help me learn how to use the technology. More

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It was my first time at this particular dealership and the experience was phenomenal. Jeff was attentive and professional. Great customer service. I will be back to service my vehicle here. the experience was phenomenal. Jeff was attentive and professional. Great customer service. I will be back to service my vehicle here. More

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Every time I come to get my car serviced here at Mission Viejo Acura, I have had excellent service. The representatives are honest, not pushy, and understanding. For example, I was financially on a tight bu Viejo Acura, I have had excellent service. The representatives are honest, not pushy, and understanding. For example, I was financially on a tight budget during the middle of the pandemic last year. I informed that my car needs such and such things serviced in addition to the oil change. I told the representative that what he considered a priority and what could hold off a little bit longer. It is nice that they provide a video summary of what is being checked on. I appreciate their service. I’ve had no issues the last couple of years. Satisfied customer More

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Jeff did an amazing job on fixing my CD player. He saved the songs and tracks that I thought were gone forever. The issue appeared to happen several weeks earlier when I had my battery replaced. I had 3 CD’ the songs and tracks that I thought were gone forever. The issue appeared to happen several weeks earlier when I had my battery replaced. I had 3 CD’s and some how all 3 CD’s were combined into one. Jeff was able to put them back into the 3 tracks. Jeff took the time to get this done. Again my thanks to him. Excellent customer service. More

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Best dealership ever and honestly the only one I’d ever go to if possible :) Everyone is super friendly, especially Saul, Brian, Jeff, and Alex. Thanks guys! go to if possible :) Everyone is super friendly, especially Saul, Brian, Jeff, and Alex. Thanks guys! More

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Gteat service, my 1st B1 schedule was nicely done. Car had battery issue was replaced under warranty. Other questions were answered by Jeff in the most sincere and professional manner. Thank you Jeff an had battery issue was replaced under warranty. Other questions were answered by Jeff in the most sincere and professional manner. Thank you Jeff and MV service department . See you folks on my next schedule maintenance. More

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Originally took my car in for what I thought would be a 3 day service contract repair that turned out to be a prolonged nightmare. After going through the entire ordeal, I can only say that Jeff's profession day service contract repair that turned out to be a prolonged nightmare. After going through the entire ordeal, I can only say that Jeff's professionalism and customer service was top notch. He stayed communicative throughout the entire process and went above and beyond to make sure that the situation was resolved in a satisfactory manner. This kind of personalized service is why I will be taking my car exclusively to Acura of Mission Viejo from now on! More

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