Dealer Reviews
Cars for Sale
Dealer Log In
Jeff Sapp
100 Reviews
I started with Brandon Tomes Subaru in January 2021 but have been in the industry since March 2019. In my free time I love to go to the gym or find a local restaurant to enjoy. I am a huge sports fanatic and love to travel but most importantly I love spending time with my two boys. I love working for Brandon Tomes Subaru and have purchased an Ascent and Forester!
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
6 yrs, 8 mos
100 Reviews
Write a Review
100 Reviews of Jeff Sapp
October 10, 2025
Nick C Jones was very polite and easy to talk to. He made you feel at ease though a very scary and terrifying experience. Help was always eager to help throw every step. The finance manager Addison R He made you feel at ease though a very scary and terrifying experience. Help was always eager to help throw every step. The finance manager Addison Roney was very nice and helpful making it easy through a stressful situation sign all the documents. More
by dksoeubanks
Verified CustomerOther Employees Tagged: Nicholas Jones , Addison Roney 5 stars
October 06, 2025
The sales & finance managers made this experience extremely fun & enjoyable!!🤩 I really appreciate them helping with my New Subaru Outback!! I love it!! extremely fun & enjoyable!!🤩 I really appreciate them helping with my New Subaru Outback!! I love it!! More
by ALI39
Other Employees Tagged: Kaylah Casasola, Jose Ayala
September 27, 2025
Failed to provide all required paperwork at the time of purchase, including the bill of sale. I had to call and email multiple times before finally receiving it. After more than a month of ownership, I purchase, including the bill of sale. I had to call and email multiple times before finally receiving it. After more than a month of ownership, I still had not received my registration. When I called the DMV, I was told the plates I had been given were registered to a completely different vehicle (a 2022 Toyota), even though my VIN was correctly titled in my name. This meant I was unknowingly driving with improper registration. A serious legal risk. When I explained the situation to a manager named “Tyler,” his only response was, “Did you want to continue?” before hanging up. I was never called back. It took another week and a half of repeated calls and emails before the correct plates and registration were finally provided. Based on my experience, management showed little concern for the mistakes they made or the legal risk I was placed in. I will never return to this dealership and cannot recommend them to anyone. Buyer beware. More
by andrew.sparks12
Other Employees Tagged: Brandon Tomes, Nicholas Jones, Erwin Chambers Jr., Quenton Bass, Cody Griffin
August 29, 2025
Great customer service Nick was very informative made sure we were comfortable. Highly recommend this dealership sure we were comfortable. Highly recommend this dealership More
by cathy6819
Other Employees Tagged: Quenton Bass , Nick
August 15, 2025
Jamie was an awesome, customer service/sales. She is the ONLY reason why I purchased here. The floor/sales managers who I never spoke with lack the customer service aspect of thier jobs. The Sale She is the ONLY reason why I purchased here. The floor/sales managers who I never spoke with lack the customer service aspect of thier jobs. The Sales "Director" left the sale hanging and even after I sent an email to the dealership management could not even take the time to make sure that thier initial dropping the ball was followed through. Then the person(s) who set up the finance end of the deal, would not take the original amount of what I planed to put down on the car because it wasn't a "good deal" for them which caused my interest rate and monthly payment to be at least double what it would have been had they taken the original amount I was planning to put down. I was also forced to set up insurance on the car BEFORE I ever even was told the figures. I was told I had to in order for them to complete the financing, before I agreed to the finance or signed. More
by craigzuege
Other Employees Tagged: Quenton Bass , Jamie Bates 5 stars, Jose Ayala 2 Stars
May 13, 2025
Curtis, Jeff, Jose, and Addison were awesome! Made for an unforgettable experience! Will definitely be a return customer and recommend others! Made for an unforgettable experience! Will definitely be a return customer and recommend others! More
by mrsgibbs81818
Other Employees Tagged: Curtis Moore, Cody Griffin
April 13, 2025
We had a wonderful experience at Brandon Tomes Subaru. From the online application to the test drive to finance, everyone and everything was professional and easy!! I’m excited to be driving my 3rd Outbac From the online application to the test drive to finance, everyone and everything was professional and easy!! I’m excited to be driving my 3rd Outback!! More
by ape96
Other Employees Tagged: Bailey Reid , Treyvon Marsh
April 05, 2025
I was very pleased with my experience! My sales person was very thorough and efficient making the entire purchase the best I've ever had! I will be back for another Subaru very soon, as we My sales person was very thorough and efficient making the entire purchase the best I've ever had! I will be back for another Subaru very soon, as well as the free snacks! LOL More
by OutbackZ71
Other Employees Tagged: Bailey Reid, Zaid Alia, Quenton Bass
March 30, 2025
Jamie was excellent at assisting in finalizing the deal. Good experience and would purchase again at Brandon Tomes. Good experience and would purchase again at Brandon Tomes. More
by gonzalesrobertb
Other Employees Tagged: Ozzy Sungec, Zaid Alia , Jamie - sales
March 12, 2025
The best Subaru dealership in the metroplex. This is my second purchase. Jeff is the best! Everyone is very nice and knowledgeable! I wouldn’t buy anywhere else! This is my second purchase. Jeff is the best! Everyone is very nice and knowledgeable! I wouldn’t buy anywhere else! More
by joematernowski
Other Employees Tagged: Bailey Reid, Zaid Alia, Matt Lees, Jacob Plumlee, Dylon Fortier
Dealership Inventory (85 Vehicles)
