Jeff Schade | Page 17

Jeff went above and beyond to help us and answer any questions we had! We walked out of another dealership (that had the color and overall car we wanted) because the salesperson was not the kind of guy questions we had! We walked out of another dealership (that had the color and overall car we wanted) because the salesperson was not the kind of guy we wanted to work with. We called Jeff and he assured us he could get the exact car we wanted! Jeff took the time to explain all the features and I feel confident I could stop by the dealership now and he’d answer any questions that come up. Love our 2020 Subaru Forester and this dealership!! Thanks for the help Jeff!! More

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Jeff was extremely knowledgeable and answered any questions that I had. His professionalism made the car buying experience as painless as possible. I would definitely recommend him to anyone interest questions that I had. His professionalism made the car buying experience as painless as possible. I would definitely recommend him to anyone interested in purchasing a Subaru. More

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Wonderful experience with Jeff-very patient with means all of my questions were quickly answered. Low pressure, honesty and integrity will make me buy from him again. all of my questions were quickly answered. Low pressure, honesty and integrity will make me buy from him again. More

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Nice experience purchasing my 1st car Great experience working with sales manager Jeff Schade. Very responsive & helpful during or email communication, as well as my in-person visit to the Great experience working with sales manager Jeff Schade. Very responsive & helpful during or email communication, as well as my in-person visit to the dealership ^^ More

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Friendly and consumer-focused My wife and I purchased a new Subaru Outback Touring XT. I had never seen anyone purchase a car, let alone purchased one myself, so when we were seri My wife and I purchased a new Subaru Outback Touring XT. I had never seen anyone purchase a car, let alone purchased one myself, so when we were seriously considering a new vehicle, I was wary of the classic negative tropes of this experience. Hence, I spent 50+ hours conducting research on cars, dealerships, and the associated process. Thanks to DealerRater, word-of-mouth from independent local mechanics, and available inventory, I set my sights on Grand Subaru. We had already narrowed our top vehicle choice between the Limited XT and Touring XT. Per my prior phoned-in request, Jeff had the vehicles prepared; he pertinently provided information on these. He ensured we were comfortable with the features before the test drive. When I told him we were serious with purchasing the Touring XT, he recognized our seriousness and seamlessly addressed our goals. I felt comfortable sharing my research about the vehicles and pricing as I showed him my binder, organized with 12 sections. When I requested further flexibility with pricing, he was very fair in disclosing how flexible he can be, why and why not (i.e.: high demand of the vehicle). We traded in a car, for which the appraisal seemed quite fair. Furthermore, he described why they offered the specific value of our now-former car, which fit within the range of my prior research (again, Jeff's great demeanor made us comfortable showing our pages of research). Afterwards, we met with Brandon. He was candid about the pricing. He did not push us to make decisions about insurance plans, etc, as he respectfully provided us the space to independently make our own decisions. When reviewing the numbers, he provided us all the time we needed to ensure we understood every number on the computer screen and papers--the same with reading the contracts (the key parts of which we read line-by-line). The patience was greatly appreciated as it was already dark outside and the dealership had emptied out by its time to close. The duration of the entire encounter was 6 hours--I am unsure how to rate this in terms of efficiency but note we just moved from out-of-state so I am sure this added a wrinkle with the paperwork. Between our direct interactions, we were greeted and checked in on by the other staff, who were kind and sought to address our needs. Overall, we gladly felt we were treated with great respect as the folks at Grand Subaru kindly and calmly took our requests seriously and processed them into us driving off in a wonderful new car. I do not have enough experience with the other dealerships for a comparison but as annoyingly detail-oriented people, we have not a single negative statement! Thank you DealerRater and thank you Grand Subaru! More

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Lovin' my Forester Great experience working with Jeff. We appreciated his knowledge, thoroughness, no pressure style and overall friendliness. We were given the freedo Great experience working with Jeff. We appreciated his knowledge, thoroughness, no pressure style and overall friendliness. We were given the freedom to take what felt like an extended test drive in terms of length of time- which gave us the opportunity to experience first hand all the positive feedback other Subaru owners had shared with us. Thanks Grand Subaru! More

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Quick and painless! Jeff and team at Grand made the experience as quick and painless as possible. We knew exactly what we were getting, no surprises! No pressure, no stre Jeff and team at Grand made the experience as quick and painless as possible. We knew exactly what we were getting, no surprises! No pressure, no stress. More

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Jeff Schade was a great guy to work with! He was very kind, honest and 100% professional. Will recommend him to family and friends! Thank you Grand Subaru! kind, honest and 100% professional. Will recommend him to family and friends! Thank you Grand Subaru! More

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We purchased our second Subaru Forester in May 2020 in the midst of this pandemic. Jeff Schade our internet sale person helped us through the process and did all he could to make us feel comfortable wit the midst of this pandemic. Jeff Schade our internet sale person helped us through the process and did all he could to make us feel comfortable with the sales process. We are very pleased with our new vehicle as well as our experience with Grand Subaru. More

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Outstanding! Cameron Haque was extremely patient and helpful during our "Pandemic Purchase". He met us and observed social distancing and wore a mask during all o Cameron Haque was extremely patient and helpful during our "Pandemic Purchase". He met us and observed social distancing and wore a mask during all our interactions. We are third time Subaru purchasers so we knew what we wanted and he helped us attain our goal. The process was handled smoothly and all our questions were answered completely. Signing for financing with Al Hassan was equally satisfactory. We would recommend Grand Subaru to anyone looking for a new car. We especially appreciated the concern for healthy interactions at this time. We look forward to a long, positive relationship with the entire dealership for our service and carwash needs! Thank you! More

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