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Jeff Schwaeber
Jeff Schwaeber at Byers Mazda

Jeff Schwaeber

Fixed Operations Manager

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Jeff Schwaeber

July 19, 2025

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Employee Rating

Always great service, repairs were done in a timely manner. I was immediately contacted when repairs were completed More

by Maria Barton
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

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Jul 21, 2025

Byers Mazda responded

Thank you so much for your kind feedback! We’re thrilled to know you had a great experience and appreciated the timely service. It’s always our goal to keep you informed and ensure smooth repairs. We look forward to serving you again in the future!

July 03, 2025

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Fast and easy. Lounge is a nice place to wait. I liked the diagnostic video they sent. More

by meimmer
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Service Time
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Recommend Dealer
Yes
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Jul 04, 2025

Byers Mazda responded

Hi Meimmer! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

June 16, 2025

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Employee Rating

My contact, Stevie was terrific. She was friendly and professional, keeping me informed about the status of our Mazda and the parts we were waiting on. She also helped with getting m More

by Laura
Recommend Dealer
Yes

Other Employees Tagged: Stevie Ballinger

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Jun 17, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Stevie provided such a friendly and professional experience while keeping you informed every step of the way. It’s great to know the loaner vehicle process was quick and easy for you as well. Your satisfaction means the world to us, and we’re delighted to have made your experience a terrific one. If there’s anything else we can do for you, please don’t hesitate to reach out!

June 10, 2025

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Professional, pleasant, keep you well updated and explain services and options well. Not sure there's anything they could do better. More

by bethannekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

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Jun 11, 2025

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to know that you had a positive experience and felt well-informed throughout the process. Providing professional, clear, and pleasant service is something we strive for every day, and it’s wonderful to hear that it resonated with you. Your feedback means the world to us, and we’re delighted to have met your expectations. If you need anything in the future, don’t hesitate to reach out. We’re always here to help!

June 06, 2025

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Employee Rating

The dealership was well maintained, clean, and very accessible. They made it easy to schedule and the process was quick and easy. More

by clyman5450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

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Jun 09, 2025

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear you found our dealership clean, accessible, and easy to work with. Providing a quick and seamless process is always our goal, and your feedback lets us know we're on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to helping you again in the future!

June 03, 2025

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The service man who helped me was very courteous and professional. The service didn’t take long either! Enjoyed the experience! More

by barbcatlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

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Jun 04, 2025

Byers Mazda responded

We're delighted to hear that our team at Byers Mazda provided you with courteous and efficient service. Thank you for sharing your positive experience!

May 31, 2025

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The service department is fantastic. The Full Circle Inspection video is a great bonus to keep my car in great working order. I appreciate it! More

by KMALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

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Jun 02, 2025

Byers Mazda responded

We're delighted to hear that you found our service department at Byers Mazda fantastic and appreciated the inspection video! Keeping your car in top shape is our priority, and we're here whenever you need us! Safe travels!

May 24, 2025

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Employee Rating

Ken was very helpful when our car needed repairs when we were 8 hours from home. More

by Gardnerd11303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

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May 26, 2025

Byers Mazda responded

Hi Gardner! Thank you for leaving us this five-star review and for your kind words for Ken from our service team at Byers Mazda! We'll see you next time!

May 03, 2025

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Employee Rating

Used the express oil change and video check services, very quick and thorough. Recomend these services for your Mazda. More

by DEPCOAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

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May 05, 2025

Byers Mazda responded

Thank you for recommending our express oil change and video check services at Byers Mazda! We're glad to hear that your experience was quick and thorough. We look forward to serving you again in the future!

May 03, 2025

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Employee Rating

An excellent job of finding my problem and dealing with me showing up unannounced. Most helpful More

by kahmfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

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May 05, 2025

Byers Mazda responded

Hi Kahmfan! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

May 07, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled we could help you with your concern, even without an appointment. Providing helpful and efficient service is always our top priority. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your feedback!

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