Jeff Schwaeber
Jeff Schwaeber at Byers Mazda

Jeff Schwaeber | Page 6

Fixed Operations Manager

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Jeff Schwaeber

September 28, 2024

Dealership Rating
Employee Rating

They did a great job fixing my CX nine even took a video of it so I could see it the engine underneath the car and what it needed and what it did not need More

by fowlerpwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Byers Mazda responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service on your CX-9. Taking the video was our pleasure; we believe transparency is key to great service. We appreciate your trust in us and look forward to helping you again in the future!

September 14, 2024

Dealership Rating
Employee Rating

Service is good, but it would be nice if they had more slots available to schedule. More

by hatchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

August 29, 2024

Dealership Rating
Employee Rating

Amazing staff amazing place. Does a great job every time. Would trust them with all my service needs. More

by Jschwaeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

August 13, 2024

Dealership Rating
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Very timely they were professional in all they did. They fit into my busy schedule More

by meverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

August 13, 2024

Dealership Rating
Employee Rating

Service was fairly fast. Price was too high. Friendly staff. The waiting area is comfortable. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Aug 15, 2024

Byers Mazda responded

Thank you for your kind review of your experience at Byers, I'm glad to hear that our service was prompt and our staff made you feel welcome. We understand that pricing is an important factor for our customers and we constantly strive to offer the best value for our services. We're also happy to hear that you found our waiting area comfortable and hope it added to your overall positive experience with us. Thank you for choosing Byers and we look forward to serving you again in the future.

August 06, 2024

Dealership Rating
Employee Rating

Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Ray Snapp, Russell Wilson , John Bechtel, Michael O'Brien, Carrie Pezzutti

Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

June 20, 2024

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Employee Rating

Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell, Ray Snapp , Carrie Pezzutti

Jun 25, 2024

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

May 21, 2024

Dealership Rating
Employee Rating

Everything was done as expected and promised I was very please with the overall experience More

by sbsollitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

May 22, 2024

Byers Mazda responded

Thank you for choosing Byers! We are thrilled to hear that your experience with us met your expectations. It is always our goal to provide excellent service and to fulfill any promises we make to our customers. Your satisfaction means a lot to us and we appreciate you taking the time to leave such a positive review. Thank you again for trusting us with your needs and we look forward to serving you in the future.

May 21, 2024

Dealership Rating
Employee Rating

Drop was still done using pen and paper. Technician did a great job explaining the recommended repairs. Will continue to drop car off. Car service would be nice. More

by LISAYOUNG1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell , John Bechtel, Carrie Pezzutti

May 22, 2024

Byers Mazda responded

Thank you so much for choosing Byers and taking the time to leave a review, we truly appreciate it! I'm thrilled to hear that our technician did a great job explaining the recommended repairs, as we strive to provide exceptional service for all of our customers. We understand the importance of convenience, and your feedback has been noted. We are always looking for ways to improve our services and offerings, and will take your suggestion into consideration. Thank you again for trusting us with your car care needs, we look forward to seeing you again soon!

April 30, 2024

Dealership Rating
Employee Rating

Mr. King went above and beyond to have my car finished in a timely manner! I appreciate the kindness and help! More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

May 07, 2024

Byers Mazda responded

Thank you for taking the time to share your experience at Byers Mazda, we are so glad to hear that Mr. King provided exceptional service during your visit. We pride ourselves on going above and beyond for our customers and it's wonderful to hear when that effort is appreciated. Your satisfaction is our top priority and we look forward to assisting you with any future vehicle needs. Thank you for choosing Byers Mazda!

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