Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jeff Searcy
Jeff Searcy at Honda of Ames

Jeff Searcy | Page 4

service manager

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

Contact Me
not yet
rated
206 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

not yet
rated

206 Reviews

Write a Review

206 Reviews of Jeff Searcy

May 02, 2023

Dealership Rating
Employee Rating

Jeff’s attitude deters me from returning. He was very short and rude with me when asking questions about my vehicle. Will be awhile before I return More

by Hitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 03, 2023

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 06, 2023

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 27, 2023

Dealership Rating
Employee Rating

Service is always timely and reliable. Staff is very helpful and friendly. Wouldn’t take my car anywhere else. More

by jonitsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Report | Print
Apr 27, 2023

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

April 22, 2023

Dealership Rating
Employee Rating

Always very timely and through. They make sure that they check the vehicle out. And we always get a good explanation. More

by WAYMINNICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 23, 2023

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 17, 2023

Dealership Rating
Employee Rating

Always prompt courteous and professional. Get the job done right and in timely manner and always treated with utmost respect. More

by DAVID.CROTTS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, John Augustine, Kyle Clark

Report | Print
Apr 17, 2023

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2023

Dealership Rating
Employee Rating

The service department is singularly unhelpful. I took my car there telling them that the turbo was acting up and they told me that it was fine. I asked about my service warranty and they talked do More

by tjcross81
Recommend Dealer
No
Report | Print
Apr 20, 2023

Honda of Ames responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 20, 2023

Honda of Ames responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 14, 2023

Dealership Rating
Employee Rating

Excellent customer service with friendly and professional staff. Everyone you come accros is friendly and courteous. Very fast and efficient service too and they try to accommodate your schedule. 5 star serv More

by babatunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 16, 2023

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 12, 2023

Dealership Rating
Employee Rating

Ontime and always very thorough. They always let me know what I need and they always double check More

by WAYMINNICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 13, 2023

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

April 12, 2023

Dealership Rating
Employee Rating

Service staff is friendly - but hard to reach at times. Parts availability is bad. Thanks. More

by Julian_galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 16, 2023

Honda of Ames responded

We appreciate your business. We'd like to know more about your experience and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Apr 16, 2023

Honda of Ames responded

We appreciate your business. We'd like to know more about your experience and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

April 12, 2023

Dealership Rating
Employee Rating

Good prompt friendly service, fair prices. Vehicle running great thanks to Honda service dept. Thank you! More

by Pwrhawk60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 12, 2023

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames; we look forward to having you as a valued customer for many years to come.

April 05, 2023

Dealership Rating
Employee Rating

The dealership is very responsive to the needs of the customers and brings to our attention things we might not have been aware of so they can be dealt with before becoming an issue More

by PEILERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 06, 2023

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

1
...
3
4
5
...
21

Dealership Inventory (314 Vehicles)

used 2018 Chevrolet Equinox car, priced at $11,499
2018 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
Front-wheel Drive
$11,499
View Details
new 2026 Nissan Sentra car, priced at $26,972
2026 Nissan Sentra
new
Atlantic Gray Metallic/Super Black exterior
Automatic
Front-wheel Drive
$26,972
View Details
used 2025 Chevrolet Colorado car, priced at $45,499
2025 Chevrolet Colorado
used
Summit White exterior
Automatic
Four-wheel Drive
$45,499
View Details
new 2026 Honda CR-V Hybrid car, priced at $40,065
2026 Honda CR-V Hybrid
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$40,065
View Details
used 2023 Ford Transit-250 car, priced at $27,499
2023 Ford Transit-250
used
Oxford White exterior
Automatic
Rear-wheel Drive
$27,499
View Details
used 2025 Jeep Grand Cherokee car, priced at $33,999
2025 Jeep Grand Cherokee
used
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$33,999
View Details
View All Inventory