Jeff Searcy
Jeff Searcy at Honda of Ames

Jeff Searcy | Page 5

service manager

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

Contact Me
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rated
206 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

not yet
rated

206 Reviews

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206 Reviews of Jeff Searcy

April 03, 2023

Dealership Rating
Employee Rating

Jeff was very polite and went over everything clearly. And the waiting area and restroom were clean. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2023

Dealership Rating
Employee Rating

They were very professional and let me know when the car would be complete. They do a great job of communicating if anything additional is noticed. More

by JOKENCURRAN106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with Jeff and our team. We're glad to hear we delivered such a great experience!

March 20, 2023

Dealership Rating
Employee Rating

Always friendly, concise and coherent in their description of the vehicle issues, and very accommodating More

by KIMHUEGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, J.Edgar Potter

Mar 21, 2023

Honda of Ames responded

Kim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

March 20, 2023

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I was quoted one price, $500+. Paid nearly doubled when I returned to pick up my vehicle. Usually Honda of Ames has been good to me, but not this time! Felt like I was being used/m More

by Kaitlyn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Mar 21, 2023

Honda of Ames responded

Kaitlyn, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 10, 2023

Dealership Rating
Employee Rating

I appreciate the polite and courteous staff and the way they listen to my concerns and needs and always seem to find the time to explain what they found and what they would recommend to fix the problem More

by lanette.alderink
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Augustine, Kyle Clark

Mar 11, 2023

Honda of Ames responded

Thank you for the kind words for our service department, Lanette! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 10, 2023

Dealership Rating
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Jeff was very friendly. Business was busy but very clean. I will for sure be back. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2023

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that Jeff had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

March 01, 2023

Dealership Rating
Employee Rating

Mel & crew never fail to make me feel like I’m being well taken care of and heard. been customers of theirs for six years now and each service has been excellent. More

by Maleia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel

Mar 02, 2023

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Mel and our crew to be a positive one. We truly appreciate your business here at Honda of Ames, Maleia!

February 27, 2023

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Employee Rating

I really appreciated the thorough check on my 2010 Honda ridgeline. As well as the advice and assurance given to me about keeping my truck. Jeff at Honda of Ames was the initial person who helped me. And t More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, John Augustine

Feb 28, 2023

Honda of Ames responded

Thank you so much for your excellent five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. We truly appreciate your business.

February 27, 2023

Dealership Rating
Employee Rating

Lifesavers! I was in Iowa for services for two family members and had my coat disappear with my van keys in it. It never surfaced and this dealership took care o More

by Katydid54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2023

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We're so glad we were able to help. Thank you for taking the time to leave us a five-star review.

February 25, 2023

Dealership Rating
Employee Rating

Professional and always great service. Especially Jeff in the service department he was very helpful. Thank you Honda of Ames. More

by JCNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2023

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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