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Jeff Searcy
Jeff Searcy at Honda of Ames

Jeff Searcy | Page 7

service manager

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

Contact Me
not yet
rated
206 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

not yet
rated

206 Reviews

Write a Review

206 Reviews of Jeff Searcy

January 13, 2023

Dealership Rating
Employee Rating

Efficient, pleasant demeanor of the staff. Accommodated my schedule and took time to explain their findings. More

by KELLYKOPECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2023

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, Kelly, and we hope to see you again!

January 12, 2023

Dealership Rating
Employee Rating

Always great service! Mel and team are always on top of things. We bought our last vehicle there partly due to knowing how good the service side is. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Joshua Smith, Jonathan Ballard

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Jan 15, 2023

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Steve, and it's great to hear about your excellent experience here at Honda of Ames.

January 12, 2023

Dealership Rating
Employee Rating

Not sure which visit this is for. I had two vehicles in in the same week both were serviced well. I never have any complaints with anything they do for me More

by PCLEMONS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2023

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2023

Dealership Rating
Employee Rating

Best service department I have ever encountered. They always explain everything that might be needed. Honest and reliable. More

by SBWEIGEL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

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Jan 09, 2023

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2023

Dealership Rating
Employee Rating

Service is always easy to arrange and the personnel are very friendly and informative. I drive almost 200 miles round trip to get there. I appreciate your service! More

by RAVENELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2023

Honda of Ames responded

Thank you for your very kind service review. Jeff and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

December 30, 2022

Dealership Rating
Employee Rating

I have been a customer for many years. Always great service and clean waiting area. More

by MEMYERS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

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Dec 30, 2022

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 30, 2022

Dealership Rating
Employee Rating

Great job! Just got my car and took care of it got me to my secondary destination on time with a ride and really helped me out thanks. More

by PCLEMONS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2022

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

December 20, 2022

Dealership Rating
Employee Rating

Appreciate the professional service and the treatment I was given as a Honda owner there More

by casonmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 21, 2022

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 13, 2022

Dealership Rating
Employee Rating

Might want to check surroundings before insulting customers. Way overpriced as well. Will not be back!!! More

by jlr4cy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melvin Gawley

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Dec 16, 2022

Honda of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 16, 2022

Honda of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 11, 2022

Dealership Rating
Employee Rating

Great staff who are knowledgeable and friendly. Understaffed in “office” area. Don’t like paying thru sales staff. More

by NONE3
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Eric Cherveny, John Pulver, Jonathan Ballard, Tom Albers

Report | Print
Oct 11, 2022

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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