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Jeff Sustersic
Refer Me
174 Reviews
Meet Jeff, a seasoned Automotive professional with over three decades of experience in the automotive industry. With a career spanning such a significant period, Jeff has witnessed the evolution of the automotive landscape firsthand, adapting and thriving in an ever-changing market. But Jeff's story extends far beyond the showroom floor. Having weathered personal storms, including the loss of a beloved wife to cancer, Jeff has emerged not only as a resilient professional but also as a committed fundraiser for cancer research. Driven by a deep sense of purpose, Jeff channels personal tragedy into meaningful action, tirelessly advocating for advancements in cancer treatment and support for affected families. However, Jeff’s dedication doesn’t stop there. As an advocate for children, Jeff recognizes the importance of nurturing and empowering the next generation. Whether through mentorship programs or community initiatives, he works tirelessly to create opportunities for others.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
30 yrs, 4 mos
174 Reviews
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174 Reviews of Jeff Sustersic
November 02, 2018
Amazing 100% first class in everything they did for us. Amazing people place and professionalism. They took the time when needed but didn’t waste my time. The 100% first class in everything they did for us. Amazing people place and professionalism. They took the time when needed but didn’t waste my time. They were also super knowledgeable about the car I chose. Thank you so much !! More
by Mhs
Other Employees Tagged: Terry Ramey, Christian Miller
Helpful 
October 20, 2018
Brian Reynolds Brian is a wonderful , knowledgeable salesman. I felt very relaxed with him working with me. I will reccomend him to all who ask me where I got my RX Brian is a wonderful , knowledgeable salesman. I felt very relaxed with him working with me. I will reccomend him to all who ask me where I got my RX 350, and who was the salesman that sold it to me. More
by Salwhit40
Other Employees Tagged: Michael Gleydura, David Weaver , Brian Reynolds
October 16, 2018
A friendly, stress free experience. I was instantly put at ease when welcomed by David Shahrokh at Metro Lexus. His smile was warm and greeted me without me feeling pressured at all. H I was instantly put at ease when welcomed by David Shahrokh at Metro Lexus. His smile was warm and greeted me without me feeling pressured at all. His attention was immediately centered on meeting my needs and answering any questions that I had. I appreciated his sincerity and knew at once that I could count on him. I would recommend anyone thinking about a Lexus to ask for him personally. I know David will be there to take care of my needs for a long time! More
by teddybear2018
Other Employees Tagged: David Shahrokh
August 22, 2018
Positive attitudes My service was great from everyone involved in making my sales experience great. Thank you to Jeff, James and Danae’. I believe my email was hacked an My service was great from everyone involved in making my sales experience great. Thank you to Jeff, James and Danae’. I believe my email was hacked and a bad survey was put out about my service but my experience was great and my deal was worked to my perfection! I will definitely refer this dealership for future business. More
by Lexus45
Other Employees Tagged: James Neff
June 01, 2018
Metro Lexus rocks Metro Lexus Is the best dealership in country. Great seles prople, best management and outstanding finance team. Service people are very courteous. I Metro Lexus Is the best dealership in country. Great seles prople, best management and outstanding finance team. Service people are very courteous. I am their customer from 20 years and continue buying from them, More
by Rakeshsharma9598
Other Employees Tagged: Michael Gleydura, David Weaver , Steven Gierke, Bosko Golubovic, Desiree Payne
April 17, 2018
Awesome car buying experience - “THE BEST” This is my first Lexus after driving BMW’s and Mercedes for 25 straight years. Buying my LX 570 from Metro Lexus was the best car buying experience ev This is my first Lexus after driving BMW’s and Mercedes for 25 straight years. Buying my LX 570 from Metro Lexus was the best car buying experience ever. Denae and Michelle were the absolute best in the finance dept. process was as easy Ast 1-2-3. My sales associate Bosko was the consummate professional throughout the entire process. When I was done the whole store showed up and congratulated me for buying my new LX 570. WOW!!!!!!!!!!!! Thanks Metro Lexus More
by Oakbluff@yahoo.com
Other Employees Tagged: Bosko Golubovic, Denae Jones, Michelle Layton
April 03, 2018
James Neff From the onset Metro Lexus has been five star. My salesman is James Neff, top shelf and extremely thorough in his knowledge of the Lexus line and all From the onset Metro Lexus has been five star. My salesman is James Neff, top shelf and extremely thorough in his knowledge of the Lexus line and all the functions of the electronics and all the safety features. He’s genuine and professional , never pushy. I found it interesting that he never put down or bashed the German brand that was a first choice ad I was actually entourages out to that dealer when I stopped in. James introduced me to managers Peter Mapp and JeffSustetsic who also were friendly genuine and professional. My next experience was with finance manager Dave Weaver, again friendly and very helpful. Any staff I encountered exhibited the same courtesy. I decided on a ES 350 for the exceptional product. As James an I were walking out we entered a room with quite a few staff and a car with a cover on it, everyone started cheering and clapping and the cover pulled off showing my new ES. Amazing!!! James Neff is tops!!! More
by BMW328JVM
Other Employees Tagged: Peter Mapp, David Weaver , Victor Klimchuk, James Neff
March 14, 2018
An exceptional sales experience into the lap of Luxury My wife and I bought our first Luxury car when we purchased a Lexus GX460 from Metro Lexus with the assistance of Terry Ramey. The process was efficie My wife and I bought our first Luxury car when we purchased a Lexus GX460 from Metro Lexus with the assistance of Terry Ramey. The process was efficient and hospitable. We Love our new Luxury VehicLe and will be back for another When the time is right. Notice aLL the L’s are capitaLized as we ceLebrate being part of the Lexus famiLy. More
by Scott and Tracy Huth
Other Employees Tagged: Michael Gleydura, Terry Ramey, David Weaver
February 03, 2018
A respectful and professional experience. My experience at Lexus Metro was all around positive. It started with my phone conversation with Kevin where he was pleasant and helpful which led me My experience at Lexus Metro was all around positive. It started with my phone conversation with Kevin where he was pleasant and helpful which led me to go to the dealership and inquire more. It ended with a thorough explanation of the paperwork with David. I'm between was the very respectful and professional negotiations with Jeff. To culminate my total positive experience was the consistently pleasant, helpful, and informative sales agent Karen. She worked diligently with me even on her way off day. She was knowledgeable and efficient. Karen is a great person representing Lexus. More
by Spearheaded 1
Other Employees Tagged: David Weaver , Karen Mason, Kevin McGuire
December 22, 2017
No Buyers Remorse I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very classy establishment. I highly recommend their crew. Christian Miller, Desiree Payne and Jeff Sustersic. The JOY room really made my day. I have never experienced anything like that before. More
by WINNER21
Other Employees Tagged: Christian Miller , Desiree Payne
