Jeff Twiggs | Page 3

I have purchased five cars from RBM of Alpharetta over the last ten years. Every time I work with Jeff Twiggs and I trust that I will be appreciated, treated fairly and receive a top-notch vehicle at an e the last ten years. Every time I work with Jeff Twiggs and I trust that I will be appreciated, treated fairly and receive a top-notch vehicle at an excellent price. Jeff and the entire RBM of Alpharetta team are the best! More

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I give the dealership and the staff a 5 start review. We visited, we left, we came back, and we ended up with a new car! Ask for Jeff Twiggs in your car search or just browsing for answers to the best We visited, we left, we came back, and we ended up with a new car! Ask for Jeff Twiggs in your car search or just browsing for answers to the best car for you. We test drove a Mercedes and then a Volvo and did plenty of research online, but Jeff was able to fill in the gaps and show us things we wouldn't have known in our time searching. Jeff has a natural good character shown in the candid conversations about life, not just buying a car. Ultimately, we settled on a Mercedes. Also, a shout out to Rachel from finance as she helped us through the process and was excellent with our 5 year old during the buying process. He walked away with a little Clifford stuffed animal. Thanks RBM of Alpharetta for a great experience. More

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My experience with Jeff Twiggs at RBM of Alpharetta has been nothing short of frustrating and disappointing. Upon receiving a generous $4,000 voucher from Mercedes Benz USA, I expected a smooth and efficie been nothing short of frustrating and disappointing. Upon receiving a generous $4,000 voucher from Mercedes Benz USA, I expected a smooth and efficient process to redeem it at the dealership. Unfortunately, dealing with Jeff Twiggs and the dealership has been a nightmare. I initially contacted RBM of Alpharetta and spoke with Jeff Twiggs twice. Each time, he assured me he would assist me in redeeming the voucher. However, after emailing him the voucher as requested, I never received a call back as promised. Despite leaving multiple voicemails and sending follow-up emails, my attempts to reach Jeff and other staff members were met with silence. The lack of communication and follow-through from Jeff Twiggs reflects poorly on his professionalism and the dealership's integrity. His failure to respond after multiple attempts demonstrates a blatant disregard for customer service and basic courtesy. If this is indicative of his typical behavior, it's no wonder why he should be relieved of his duties promptly. Moreover, the incompetence extends beyond Jeff Twiggs to the entire dealership staff. Despite being advised by Mercedes Customer Service that the voucher must be redeemed at RBM of Alpharetta, the staff there seemed clueless and unhelpful. It's astonishing that after twelve attempts to contact them, I still haven't received a single callback or any meaningful assistance. In conclusion, my experience with Jeff Twiggs and RBM of Alpharetta has been marked by incompetence, negligence, and a complete lack of customer care. For anyone considering doing business with this dealership, I strongly advise seeking alternatives where service and integrity are valued. More

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We got spectacular service from Jeff. We love our new car and are so excited about our new GLE We love our new car and are so excited about our new GLE More

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Jeff - excellent service again! Thank you for another wonderful experience. It’s always a pleasure to partner with you. A special thank to Donnie and to Rachel for their service as Thank you for another wonderful experience. It’s always a pleasure to partner with you. A special thank to Donnie and to Rachel for their service as well! More

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Jeff Twiggs has done it again. He found me the perfect car yet again. This is the 3rd car we have purchased from Jeff and RBM of Alpharetta and they knocked it out of the park! He found me the perfect car yet again. This is the 3rd car we have purchased from Jeff and RBM of Alpharetta and they knocked it out of the park! More

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Super nice with good service / Jeff Twiggs/ ms Collin’s , Alice. They deserved for good rsise Alice. They deserved for good rsise More

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Jeff Twiggs provided me with an amazing dealership experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appre experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appreciate. RBM Alpharetta is the best in class when it comes to quality and delivers the excellence expected by the Mercedes-Benz brand. Friendly staff and welcoming atmosphere. I highly recommend. More

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Great experience - Jeff was great! We really enjoyed the special attention to detail that allowed us to buy exactly what we wanted. We really enjoyed the special attention to detail that allowed us to buy exactly what we wanted. More

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Jeff Twiggs is fantastic! !! I love my new car and the whole experience at RBM. !! I love my new car and the whole experience at RBM. More

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