Jeff Wessels
Jeff Wessels at Mall of Georgia Ford

Jeff Wessels

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.3
125 Reviews
4.3

125 Reviews

Write a Review

125 Reviews of Jeff Wessels

June 02, 2025

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Employee Rating

When I pulled up on the lot salesman came out and met me asked what I wanted. I told him he went and got it. We took it for a ride. We did a little negotiating and I purchased a vehicle very friendly sal More

by mike.f.wall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad JT was friendly, knowledgeable, and helped you find the right vehicle. We appreciate your business and hope you enjoy your new purchase!

May 28, 2025

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Employee Rating

The dealership itself is exceptional but the service department needs a bit of improvement. They tend to overlook service requests made by the customer. More

by latesha_c123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed.

May 17, 2025

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Employee Rating

The sales person AJ was excellent. Friendly, informative and not pushy for the sale. The finance end of this really screwed up my credit by sending out a ridiculous number of loan requ More

by smscoggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley

May 21, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your experience. We're pleased to hear that AJ provided excellent service—being friendly, informative, and respectful throughout the sales process makes a meaningful difference, and it’s great to know he made a positive impact. We understand your concerns regarding the financing process. To ensure your concerns are fully addressed and reviewed, we encourage you to contact Dragos Teodor at dteodor@vtaig.com. He will be in the best position to look into this further and assist you directly.

April 19, 2025

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I was unsatisfied with my service because of the fact that it took multiple weeks More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. To ensure your concerns are fully reviewed and addressed, please reach out to Scott Tackabury at Stackabury@vtaig.com. We appreciate you bringing this to our attention and look forward to the opportunity to improve your experience.

April 14, 2025

Dealership Rating
Employee Rating

It was a good experience and the service was great and they did a great job More

by J_P_Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

Apr 15, 2025

Mall of Georgia Ford responded

Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that you received great service. It’s always our goal to provide a positive, efficient, and friendly experience, and it’s wonderful to know that came through during your visit. We appreciate you choosing us and look forward to serving you again in the future!

April 12, 2025

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Great job, quick service,very friendly people,always will recommend Mall of Ga ford. Thanks for everything!!!!! More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Mall of Georgia Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our team at Mall of Georgia Ford. It’s wonderful to know that our service was quick, friendly, and met your expectations. Your recommendation means a lot to us! If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We’re here to help!

April 03, 2025

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Employee Rating

I don’t have my car back yet so I cannot complete this survey yet. More

by JCOOLJAYCOOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 07, 2025

Mall of Georgia Ford responded

Thank you for your feedback. We understand that you are awaiting the return of your car, and we appreciate your patience. To get an update on your vehicle’s status and ensure everything is moving forward smoothly, please reach out to Scott Tackabury at Stackabury@vtaig.com. They will be happy to assist you with any information you need.

April 02, 2025

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Employee Rating

The Mall of Georgia Ford did an excellent job on my car. I will recommend them to my friends. More

by agalabai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Mall of Georgia Ford responded

Thank you for the kind words! We’re so glad to hear you had a great experience with Mall of Georgia Ford. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you and your friends again in the future!

March 30, 2025

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Employee Rating

Thanks for all your help finding the truck I was looking for. Thanks for making the sales process quick any easy! More

by Blankg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Mall of Georgia Ford responded

We're glad we could help you find the perfect truck! It’s great to hear that the sales process was quick and easy for you. Thank you for your kind words, and we appreciate your business!

March 26, 2025

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Employee Rating

The repairs were costly, but the service was great. Kept me in the loop the whole time and my truck is running great! More

by KEITHSIMS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear that you were kept informed throughout the process and that your truck is running great. We understand that repairs can be costly, but we're happy that the service met your expectations. We appreciate your trust in us and look forward to helping you again in the future!

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