Jeff Williams | Page 11

Jeff Williams makes all the difference! Jeff - did a fantastic job from the initial greeting, explanation of vehicle and lastly, all the way through the negotiation process. I'd recommend h Jeff - did a fantastic job from the initial greeting, explanation of vehicle and lastly, all the way through the negotiation process. I'd recommend him to anyone. More

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As good a buying experience as I've had I've bought 25+ vehicles over my lifetime and my recent experience with Jeff Williams at Toyota of Cool Springs was as pleasant as any and better than I've bought 25+ vehicles over my lifetime and my recent experience with Jeff Williams at Toyota of Cool Springs was as pleasant as any and better than most. It took two trips over a 6 week period because my wife and I were having a hard time deciding on exterior/interior color combinations for a Highlander Ltd. Plat. (My complaint would be directed at Toyota Mtr. Corp for apparently not making Ltd. Plat. in Predawn Grey Mica with Almond interior which would have been our first choice.) When we decided to make a purchase I e-mailed Mr. Williams with whom I had worked on my first trip and he called me back. I told him what we were interested in and to see what he could find and he came back with a few which were on the dealer finder site. I was more interested in one I had seen on the on-line Toyota customer site and had located on a dealer's site, gave him the info and he was able to find the vehicle and that it was available. He didn't find it originally on the dealer's finder because of a communication mix-up on equipment I wanted. (I'm still waiting for my finder's fee - LOL) We went to the dealership, worked a deal which considering my research I felt was fair to both the dealership and me, Toy of CS worked out a swap and Mr. Williams went himself to swap the vehicles, returned and had the Highlander detailed, gave us the vehicle tutorial, and we were out the door with our new Highlander 9 hours after contacting Mr. Williams, and that included 3 hours drive time to go and get the vehicle. Mr. Williams made the process enjoyable because of his friendly, low-key approach. Perhaps it's because both of us are retired public servants (in very different fields) but I felt a connection, he clearly is a people person who genuinely wants to help you with the car-buying experience. I would recommend Jeff Williams to anyone looking to buy a new Toyota. I must add that my brief interaction with Denzel Petway was most enjoyable and that Fernando Nunez, my finance/closer person, was the least pressure encounter I have had during that process in a long, long time. We will see how the service dept. is in a few miles. Hopefully my impression there will be as positive as sales. From the buying experience it appears the Toy of CS is not the typical large dealership, and that's a good thing. More

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Easy, relaxed, friendly Jeff Williams helped us out from start to finish. He was friendly, honest, and made the process so easy. There was no pressure and he was the best to Jeff Williams helped us out from start to finish. He was friendly, honest, and made the process so easy. There was no pressure and he was the best to work with. Not only did he listen, he worked with us without being pushy. We had a lot of laughs and good conversation during the process, too! I highly recommend working with Jeff. More

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5 Star Service Jeff has been so helpful in my car search!! Jeff is very knowledgeable and professional, but at the same time makes you feel welcome! If you are Jeff has been so helpful in my car search!! Jeff is very knowledgeable and professional, but at the same time makes you feel welcome! If you are looking to purchase a vehicle contact Jeff, you will not be disappointed. More

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Toyota 4-Runner Buying Experience We were looking for a 4-Runner and Jeff was exceptional. He wasn’t overbearing and answered all our questions. He worked with us until we had a deal w We were looking for a 4-Runner and Jeff was exceptional. He wasn’t overbearing and answered all our questions. He worked with us until we had a deal we could live with. More

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Great experience getting a used vehicle I needed a car to replace my ailing impala. After one online request for a quote, the dealer internet guy called me and set up with Jeff Williams a I needed a car to replace my ailing impala. After one online request for a quote, the dealer internet guy called me and set up with Jeff Williams and Jeff took care of me. Very smooth, relaxed, professional experience with everyone at the Toyota dealership ... and i wasn't even buying a Toyota. They really seem to want to welcome customers there and I'm sure I'll be back. More

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Jeff Williams I can't say enough about my experience with Jeff. Though I did not ultimately purchase a car, Jeff's kindness and professionalism made for a pleasant I can't say enough about my experience with Jeff. Though I did not ultimately purchase a car, Jeff's kindness and professionalism made for a pleasant experience. When I decide the time is right to buy a new SUV, it will be from Jeff. More

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Pain-free car buying experience Working with Jeff and the folks at Toyota of Cool Springs was great experience. I am not a fan of the car buying experience in general, but they made Working with Jeff and the folks at Toyota of Cool Springs was great experience. I am not a fan of the car buying experience in general, but they made it a truly low-pressure and pain free experience. Jeff has earned my business not just with our recent purchase, but for future purchases as well. More

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Ask for Jeff! We had visited the dealership in the past, but I went on my lunch break and Jeff did an excellent job. Admittedly, we bought a van elsewhere because C We had visited the dealership in the past, but I went on my lunch break and Jeff did an excellent job. Admittedly, we bought a van elsewhere because Cool Springs did not have the used selection to fit our search, but Jeff did an excellent job sharing what was available. He was supportive in that we wanted a car to fit our family’s needs, not a car that would get him a sale. Jeff is a great asset to Cool Spring and certainly redeemed the typical abrasive car dealership qualities. More

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Amazing and prompt service! Jeff listened to everything I was looking for and matched me with exactly what I needed! Everyone worked quickly to help me get the best value out of Jeff listened to everything I was looking for and matched me with exactly what I needed! Everyone worked quickly to help me get the best value out of every penny and made a point to help me with the whole process! More

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