Jeffrey Henry | Page 15

I've bought multiple vehicles from Route 18 Dodge/Jeep. My return patronage over almost a decade is because of my Sales rep -Matthew Bruno and the excellent service staff team at Route 18, including Chris My return patronage over almost a decade is because of my Sales rep -Matthew Bruno and the excellent service staff team at Route 18, including Chris Toth and Jeff Henry! During Covid a service manager - Chris Lardieri would not permit me to service my vehicle there for an unreasonable period of time, despite my repeated respectful requests, because I lived in NY. My zip code in Staten Island had a lower Covid rate than all of Monmouth County. More

by mcgnb Verified Customer Verified Customer

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Work was done very quickly before the estimated time frame. I was accommodated easily when I brought my truck in and notified of the issues hat needs to be fixed quickly. frame. I was accommodated easily when I brought my truck in and notified of the issues hat needs to be fixed quickly. More

by matnlori Verified Customer Verified Customer

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Great service, friendly, fast timing ! Great accommodations. Overall the truck was suppose to take 2 weeks it was done in one week with a courtesy vehicle accommodations. Overall the truck was suppose to take 2 weeks it was done in one week with a courtesy vehicle More

by Margaret reynolds Verified Customer Verified Customer

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Great service , my advisor Jeff was very professional and got me in and out in no time! Would recommend this dealer for service anytime great job! got me in and out in no time! Would recommend this dealer for service anytime great job! More

by Motojoe Verified Customer Verified Customer

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These guys and gals are awesome. I'm always treated so nicely at this dealership. I use the service department for all of my grand cherokee maintenance needs and they do a great job. Don't hesitate to go nicely at this dealership. I use the service department for all of my grand cherokee maintenance needs and they do a great job. Don't hesitate to go there, this level of service has been consistent since I started going in 2013-2014. Thanks again to all the staff. More

by rocconj04 Verified Customer Verified Customer

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Very good and prompt. Informed me everything they did, It was definitely quick for a oil change. My car was parked out front and ready for me to go. It was definitely quick for a oil change. My car was parked out front and ready for me to go. More

by MORGANZ9133 Verified Customer Verified Customer

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Ms Harley was great and cared about my,concerns on the Ms Harley was great and cared about my, concerns on the issue of my jeep & followed up as promised. very happy with the results Thank you Ms Harley was great and cared about my, concerns on the issue of my jeep & followed up as promised. very happy with the results Thank you More

by leonoraann Verified Customer Verified Customer

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The service department is great but being ruined by the barrage of texts and emails soliciting reviews after every visit. It’s not my job to promote your dealership. barrage of texts and emails soliciting reviews after every visit. It’s not my job to promote your dealership. More

by jimmyenglert Verified Customer Verified Customer

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GREAT SERVICE from the moment you step in the door until your keys are returned. Everyone is smiling and are very welcoming. I would definitely refer this service center to others. your keys are returned. Everyone is smiling and are very welcoming. I would definitely refer this service center to others. More

by tstory8123 Verified Customer Verified Customer

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I bought my first pickup from there almost 20 years ago and have received exceptional service ever since! Everyone goes out of their way to make your experience as effortless as possible. Keep up the good and have received exceptional service ever since! Everyone goes out of their way to make your experience as effortless as possible. Keep up the good work guys and gals More

by james.carter Verified Customer Verified Customer

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