This is my second time working with both Harry Perez and Derrick Brickhouse. My first purchased was recently totaled due to an accident. I needed to get into another vehicle quickly as I had limited time to return my rental. I could have gone to another Lexus dealer but I choose to return to Mt. Kisco. My decision was based on my prior experience working with both Harry and Derrick. Harry understood exactly what kind of vehicle I was looking for on both occasions. He was professional, kind, courteous, and easy to work with. Derrick understood what I needed on the financial end. He worked diligently to secure the best rate and explained the finances. Also, I met Jeffrey Martinez for the first time and since my first vehicle was totaled and had a remaining balance with Lexus, both him and Derrick took the time to explained the pay off process and made the transition into a new vehicle very smooth. Thank you Harry, Derrick, and Jeffery.
"Excellent Service Professional Team"
My mother’s lease was due and she was dealing with a sales rep from another dealership that was arrogant, unprofessional and took advantage of my elderly parents with their last lease. I decided to contact several dealerships in an effort to avoid a repeat of their last experience. I was lucky enough to speak with Jeffrey who listened was empathetic and went above and beyond to find the right car for my parents. He stayed late and worked diligently to make sure that everything was done prior to my parents picking up their car. His team welcomed my parents and took excellent care of them. They took the time to explain everything and told them that if they had any other questions that they would be there to help. I have never had a more positive experience and I highly recommend Lexus of mount kisco. Jeffrey and his team are phenomenal!
Great dealer! Got a good deal on my new Nx 300H.
I had excellent experience with everyone and would recommend this dealer to my friends
"Gene is King! "
- Kathleen Jowdy
Gene was my salesperson. Excellent on every level! Very diligent about follow up, which is important because I had to make a quick decision. Great personality and doesn’t want to just SELL you a car. Was really there to help in any way the day I test drove, the day I picked you my car, and I believe will be accommodating in my future interactions! Thx Gene!! Michael was very nice to work with also, as far as the financing went. Very diligent! Jeffrey, the manager, was key to my purchase by working with Gene on follow up and initial numbers for the sale!
"Made me a deal I couldn't refuse"
The dealership offered me a fair price for my trade in and worked hard to find me a car that fit my wants and needs.
"Hands Down Best Dealership"
So I purchased my first Lexus From Michael Day and he made the process surprisingly enjoyable. I really like the fact that Michael was attentive to my needs. He not only sold me on the car but he made sure to sell me the Lexus brand, Himself, and what his dealership can offer me. I am extremely impressed that they have their own car wash station on site. I mean really??!!! What a fantastic idea!!! I can go on and on about how nice everyone is at the dealership and it seems that the employees really love there job which shows with there genuine smiles. I implore you to visit this dealership because i have a feeling you will fall in love with the dealership the moment you are greeted at the door with large smiles. For me all those Smiles and the receptionist knowing my name instantly changed my perspective of car purchase from grim to wow i can't wait to drive my new Lexus!!! See Michael Day if you want a friendly and enjoyable purchasing experience.
Other Employees Tagged:
"Great Dealership, excellent service department!!!"
GREAT experience. I just bought a new Lexus from Casey Becker @ Lexus of Mt. Kisco. She was friendly, informative, gave me great insight to features and benefits of cars, without overselling. She is a consummate professional. This dealership also has a great service department that always exceeds my expectations!!! I can't believe a few hours ago I brought my old car that needed service in and within a few hours Casey had me out the door in my new Lexus that I LOVE!!! Thank you Casey, I am so grateful that you are a part of this dealerships sales team.