Margarita Pasillas
Margarita Pasillas at Mercedes-Benz of Palm Springs

Margarita Pasillas

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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5.0
7 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

5.0

7 Reviews

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7 Reviews of Margarita Pasillas

June 01, 2026

Dealership Rating
Employee Rating

Great customer service and attention to details. Lounge is very comfortable to wait in during service. More

by kevin.rotenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review of Mercedes-Benz of Palm Springs. We're delighted to hear that you received great customer service and attention to detail during your visit. Providing a comfortable and welcoming environment, including a relaxing customer lounge, is an important part of the premium service experience we strive to deliver. We appreciate your kind words and look forward to serving you again in Palm Springs!

May 30, 2026

Dealership Rating
Employee Rating

Margarita and the team were very responsive in helping us with our battery issue. They doubled checked to insure that it was not more than a replacement to solve the problem. More

by Ja2356lab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy

Jun 02, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review of Mercedes-Benz of Palm Springs. We're delighted to hear that Margarita and our team were responsive and thorough in helping resolve your battery concern. Taking the time to properly diagnose an issue and ensure the right solution is provided is an important part of the exceptional service we strive to deliver. We appreciate your trust and look forward to serving you again in Palm Springs.

May 29, 2026

Dealership Rating
Employee Rating

Treated me with the utmost care. Margarita and Michael could not have been any nicer. More

by mattjrocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback! We're delighted to hear you were treated with such care during your visit. Margarita and Michael will be thrilled to know their professionalism and customer service made such a positive impression. At Mercedes-Benz of Palm Springs, providing an exceptional luxury automotive experience is always our goal. We appreciate your support and look forward to serving you again in the future.

May 28, 2026

Dealership Rating
Employee Rating

I called the dealership and spoke to a service rep and made an appointment to drop my vehicle off for a once and awhile issue with vehicle starting.. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Mercedes-Benz of Palm Springs responded

Thank you for sharing your experience, Tom. We're pleased to hear that our service team was able to assist you with scheduling an appointment for your vehicle concern. At Mercedes-Benz of Palm Springs, we strive to provide attentive service and thorough diagnostics to help address intermittent issues and keep your vehicle performing at its best. We appreciate your trust and look forward to continuing to serve you.

May 23, 2026

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Employee Rating

They were informative and timely. Mercedes of Palm Springs is always easy to deal with More

by russwelshkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs Service. We’re delighted to hear our team provided informative and timely service throughout your visit. Delivering a smooth, professional, and hassle-free Mercedes-Benz service experience is always our goal, and we truly appreciate your continued support.

May 21, 2026

Dealership Rating
Employee Rating

Margarita was very helpful and friendly - very professional. Shes provided updates promptly and had me in and out quickly. More

by rlwynnla
Recommend Dealer
Yes
May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Margarita provided such friendly, professional, and efficient service during your visit. Delivering timely communication and a seamless Mercedes-Benz service experience is always our goal, and we truly appreciate your support and kind words about our team!

May 13, 2026

Dealership Rating
Employee Rating

Magarita was incredibly kind and helpful! I look forward to working with her and the service team again. More

by skisherpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re delighted to hear Margarita provided such a helpful and welcoming experience. We truly appreciate your support and look forward to serving you again alongside our service team in the future.

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