Jennifer Bisson
Jennifer Bisson at Granite Subaru

Jennifer Bisson

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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4.9
329 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

4.9

329 Reviews

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329 Reviews of Jennifer Bisson

January 24, 2026

Dealership Rating
Employee Rating

Outstanding teamwork. Outstanding technicians and advisors. In particular, my ongoing thanks to Tim Prevett, my service advisor. Jennifer has also been very helpful when s More

by Feisty Mt Doc
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Prevett

January 22, 2026

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The service team at Granite is fantastic, and Jen is no exception. Great communication, fair pricing, and I feel genuinely taken care of as a customer. A+++ More

by IanCo
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Recommend Dealer
Yes

January 20, 2026

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As always professional service. Excellent customer service with exceptional communication about needed repairs. Very happy with the entire experience More

by MNJ01803
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2026

Granite Subaru responded

We are so happy that our team wowed you! Thank you for the great review and feedback.

January 16, 2026

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Promised when I bought the Ram Truck that your service department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ra More

by jamesl603
Service Price Transparency
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Recommend Dealer
No
Jan 22, 2026

Granite Subaru responded

We’re sorry for any frustration caused by the misunderstanding regarding service capabilities. While we are always happy to perform routine maintenance such as oil changes and basic fluid services, our facility is specifically designed and equipped for smaller import vehicles. Due to lift capacity, shop dimensions, and specialized tooling requirements for large domestic pickup trucks, we are unable to accommodate repairs beyond basic maintenance. We strive to be transparent about these limitations and regret if this was not clearly communicated, and we appreciate the feedback as it helps us improve how we set expectations going forward.

January 12, 2026

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Jen was awesome. She helped me customize my 30k interval service because there were some things I did not need to do at this time. She was super cheerful when I came More

by B
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Recommend Dealer
Yes
Jan 13, 2026

Granite Subaru responded

B, we are so glad that Jen and the team made such an impact. We're looking forward to seeing you, and your WRX, in the future.

January 12, 2026

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Friendly service and Jennifer kept me informed every step of the way. She also answered some questions I had about my concerns that the state of NH is ending the annual requirement that vehicles get a safety More

by ALLENHARDER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 13, 2026

Granite Subaru responded

Allen we are glad that Jennifer was able to keep you so well informed. We appreciate the nice review and feedback.

January 01, 2026

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Jennifer was outstanding. She is always very cheerful, responsive and accommodating! Definitely improves my Subaru experience! More

by SOPHIA13
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Recommend Dealer
Yes
Jan 06, 2026

Granite Subaru responded

Sophia we couldn't agree more! Jennifer makes servicing your vehicle a great experience and we love hearing from her happy customers. Thanks for the nice review.

December 25, 2025

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Jennifer was very nice and makes you. Feel welcome. Was there a little early but they were nice. More

by MATAAREMS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 29, 2025

Granite Subaru responded

Thank you for the great review. We will pass along your kudos to Jennifer.

December 20, 2025

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Employee Rating

Service was well done. However, 2 stars for having to remind them a second time that our Subaru has free maintenance for the first two years from purchase through Maintain More

by markkrockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2025

Granite Subaru responded

Mark we are sorry for any frustration this may have caused you.

November 14, 2025

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Employee Rating

Hello my experience has been very positive for all parts of this dealership. From repairs to buying a new car. They are respectful and keep you informed in all cases. More

by hgdhswim
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Jon Koresky, Josh Jordan , Eric

Nov 17, 2025

Granite Subaru responded

We are so pleased to see that every department has made a great impression on you. Thank you for the review and feedback.

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