Jennifer Gardner | Page 6

I thought the staff was friendly enough but when I pulled up to the service garage for my appointment I waited by my car for 5 to 10 minutes and no one came outside to check me in or even greet me. I had to up to the service garage for my appointment I waited by my car for 5 to 10 minutes and no one came outside to check me in or even greet me. I had to go inside to look for somebody to help me. Then they told me to wait by my car (it was very cold outside) and it still took 10 to 15 minutes for somebody to come over just to see why I was there and check me in. I had an appointment but didn’t get checked in until 20 or 30 minutes after my appointment and after having to keep asking someone to help me. It was only me and one other customer checking at the time. More

by MARYAN.MONTGOMERY Verified Customer Verified Customer

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Nino, Lee, Gary, Ryan, Heath and Robert were the awesome! It was the best experience thanks to them! It was the best experience thanks to them! More

by lvjoy45 Verified Customer Verified Customer

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no car rental, supplied, did not offer any car rental. just stated that they had 6 customers waiting for a car. this reflect directly on management. ( in my world of business this called CUSTOMER NO SER just stated that they had 6 customers waiting for a car. this reflect directly on management. ( in my world of business this called CUSTOMER NO SERVICE) More

by WAYNE MORAN Verified Customer Verified Customer

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great service, freindly, they go over and above, to make sure that the customer is taken care of, they never over sell, service is fast but not skipped over sure that the customer is taken care of, they never over sell, service is fast but not skipped over More

by VIVALASVEGASGIRL Verified Customer Verified Customer

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Salesman only cares about selling a car. Not a good salesman. salesman. More

by LANCEMONICA Verified Customer Verified Customer

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To be clear on my last post as it was not stated, Jarred Meckly has been the only services representative who has been helping me from day one. It has come to the attention of how unfair this situation is, Meckly has been the only services representative who has been helping me from day one. It has come to the attention of how unfair this situation is, and I will not let you put the blame on the only services representative that has been helping me. It also sad that yes, the Services Manager has been informed since day one by Jarred, but it not helping me with the situation if Consumer Affairs Nissan North America is there to say and I quote “There is Nothing We can Do For You!” I brought the car as a used car and when was the battery was in the car where the record of the state of years on the battery is it on all your battery if that the case as a consumer, I would have taken note of the expiration date of the car battery and change it in the 3 years. Also let mention how it was funny on 5/14/21 when I when I to go see about the car you suggest for me to go see a used car Salesman and attempt to get me to purchase another used car in which it funny how you are aware that my car is worth $12,000 and the equity is $4,000 in which is the amount if the parts and labor you are trying to charge me to fix the warranty engine on the car and use the same co-signer to get the same deal on the new used car and go right back in $10,000 debt in which as I stated the car is also most paid off. It sad that I must go this approach to get justice for a hard-working essential worker who is only trying to get my car fix when the engine is still on warranty, but you are using the excuse of acid leak on a part to not help fix my car. So again, Nissan North America and Planet Nissan where do a I go and do!!!!!! More

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Great service. Awesome as usual. Kind, courteous, knowledgeable employees. Always outstanding. My service began at the purchase of the car and nothing has changed. Although some employees have ret knowledgeable employees. Always outstanding. My service began at the purchase of the car and nothing has changed. Although some employees have retired, I still feel you have my best interest at heart. More

by G.J.WRIGHT Verified Customer Verified Customer

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Awesome excellent work .Customers services is absolutely amazing. Friendly Service Tech who knows how to make customers Keep coming back. Atmosphere like being at home. amazing. Friendly Service Tech who knows how to make customers Keep coming back. Atmosphere like being at home. More

by Santos Verified Customer Verified Customer

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Everyone there is wonderful to work with! Very accommodating to working with you in your price range. Customer service was amazing! I’m a new Nissan own and will stay one because of their customer accommodating to working with you in your price range. Customer service was amazing! I’m a new Nissan own and will stay one because of their customer service. More

by SOCCERPLY4LIFE Verified Customer Verified Customer

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Ken in service is absolutely the best hands down..I will always bring my Sentra to him for all my service work thank you Ken always bring my Sentra to him for all my service work thank you Ken More

by BMONEYMAKER702 Verified Customer Verified Customer

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