Audie Hinton

Planet Nissan responded

Thank you for your kind feedback! We take pride in providing excellent service, and we're glad to know we make you feel at ease with your car. We appreciate your continued support!

Planet Nissan responded

Thank you for sharing your experience! We're glad you enjoyed our comfortable waiting area and were able to stay productive while your vehicle was being serviced. It's great to hear the complimentary refreshments were a nice addition to your visit. We appreciate your feedback and look forward to seeing you again at Planet Nissan!

Planet Nissan responded

Thank you for sharing your experience! We’re glad to hear you were pleased with the customer service! That means a lot to us, and we appreciate your support. We look forward to serving you again in the future!

Planet Nissan responded

Thank you for the kind words! We’re so glad to hear your visit was fast, easy, and that our team took great care of you. Sonia will especially appreciate the shoutout. We look forward to seeing you again next time!

Planet Nissan responded

Thank you for the great review! We’re happy to hear Jason and Sonja consistently take great care of you and that our technicians continue to provide clean, quality work. We truly appreciate your continued trust and look forward to seeing you again for your future service needs!

Planet Nissan responded

Thank you for your feedback! We appreciate your patience while waiting for the part to arrive and are glad everything worked out in the end. We’re happy you got your vehicle back and appreciate you giving us the opportunity to take care of it. We look forward to helping you again in the future!

Planet Nissan responded

Thank you for bringing this to our attention. We sincerely apologize for the level of service you experienced, as this is not the standard we strive to provide. Everyone should be treated with courtesy and respect, and we regret that you felt otherwise. We also apologize that your vehicle was not washed as requested. Your feedback is important, and we would appreciate the opportunity to address this directly and restore your confidence in our team. Please contact us at your convenience so we can make this right.

Planet Nissan responded

We’re very sorry to hear about the ongoing issues with your remanufactured transmission. This is not the experience we want for our customers. Please contact our management team directly so we can review your situation and work toward a resolution. Your feedback is important, and we appreciate you bringing this to our attention.