Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Start your review of Jennifer Gruber.
Jennifer Gruber
Jennifer Gruber at Coggin Deland Ford - Lincoln
3.3

Jennifer Gruber

Internet Manager

Coggin Deland Ford - Lincoln

2655 N Volusia Ave
Orange City, FL 32763

Contact Me

Dealership Experience

6 yrs, 6 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Ford Certified

Languages Spoken

English English

Text
Call
Email
Cancel

7 Reviews of Jennifer Gruber

October 18, 2019

Dealership Rating
Employee Rating

"Beyond amazing!"

- Garzas2211@gmail.com

Let me start by saying that I really dont like dealerships I've never liked people that were not straight up from the beginning but when I walked up to coggins I was greeted with such professionalism and honesty. See I had been to 5 other dealerships that day and was told that they couldn't help with my situation. Once I told coggins ford and lincoln that they made it there mission to put Me in my dream truck without failure. Truly blessed to have such dedicated people that really put the customer first thank you to the coggins team that made this happen yall have no idea the weight you have taken off my shoulders no matter where I'm at in the united states I know that Coggins will forever have me and my family's business hands down the best experience ever.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

September 26, 2019

Dealership Rating
Employee Rating

"Bad service"

- Tommy

Steve was my service advisor. I brought the car in on Monday to have a recall done on it. I get my car back Monday evening, only to find out my headlights no longer work. I brought it back the next morning (Tuesday) and let him know my lights don’t work. He told me “well that’s not an issue caused by us your lights must be out.” In a rude tone. My lights were working perfectly fine prior to that. He told me it would be about 2 hours until someone could look at it. When I went outside I figured I would just change the headlights and cut it as a loss. I let Steve know I wanted the keys and I’d go do it myself. That’s when he told me “please give me a good review or else I will lose $700 on my paycheck.” I was told on Monday that it needed some work. Therefore, I made an appointment for today (Wednesday) to have my vehicle serviced. I dropped it off at 7:45 (my appointment time). I had called numerous times to try and see when the vehicle would be done with negative results. Was told my service advisor was “busy” or “on the phone”. Finally was about to talk to someone to find out, after the car sitting there for 8 HOURS that a part needed to be ordered and the car would not be ready today. I am not happy about this and I was not notified. Also was told I could go rent a car through enterprise, how ever a $50 deposit is needed and i don’t have $50 to go put down as a deposit. If I would’ve known prior I could’ve made proper arrangements to get a car and money to get the car prior to 3:30pm. I also spoke with the manager. Steve and the manager have poor customer service skills. What happened to “the customer comes first?” Or “we will make it right for you?”. I do not recommend your dealership to anyone for service. I much rather travel to another ford and have the proper respect a customer deserves.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

March 26, 2019

Dealership Rating
Employee Rating

"Bad customer service"

- Brooklyn1975

After I was told I was approved to finance the vehicle , 14 days later they called and said the finance company didn’t pick me up that I needed to return the vehicle , I was threaten while being in the hospital that there going to come to my home and tow the car , then another call that they are going to report car stolen. Then after returning the car I have to wait until I get my money that I put down.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Steve

February 20, 2019

Dealership Rating
Employee Rating

"didn't get what I paid for"

- proudvet

Bought vehicle and sent numerous emails to staff and salesperson about something that was missing after I brought the truck home, after no responses from anyone I am forced to create this review of shoddily service after the sale.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Angel Cortes

July 30, 2018

Dealership Rating
Employee Rating

"Great Experience"

- Brian

We needed to get a used car that fit within our budget. Our sales person was extremely helpful and knowledgeable. He helped us find exactly what we were looking for. This was the best experience we have ever had buying a car. I would definitely come back to them when we are ready to purchase another vehicle!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Howell

June 15, 2018

Dealership Rating
Employee Rating

"AMAZING CUSTOMER SERVICE!!!"

- Cj0813

Where to start! A: I came in there with a 2012 Hyundai veloster with 125ishk Miles and told them i was wanting a sporty looking hatchback they showed me a few cars and ended with a feista not only did he make sure i was completely happy with the car he fought to get my payments as low as the dealership was allowed to make i B: went to go get my windows tinted and i work 12pm to 9pm and they told me to come in at 11:30am and they will drive me to my job and drop my car off and hand my keys to security when it was done they literally went out of there way to get what i needed done quick easy and super convenient

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Howell

May 30, 2018

Dealership Rating
Employee Rating

"Execellent costumer service"

- Zaxa1

There was no hassles and got good price from Jennifer . I had a better buying experience with Jennifer & DOn . Both of them answered all my questions. Tx

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Luciani

1
1 - 7 of 7 results

Dealership Inventory (233 Vehicles)

New 2019 Ford F-150 car, priced at $61,162

2019 Ford F-150

$61,162

New 2019 Ford F-150 car, priced at $58,550

2019 Ford F-150

$58,550

New 2019 Ford F-150 car, priced at $50,567

2019 Ford F-150

$50,567

New 2019 Ford F-150 car, priced at $50,170

2019 Ford F-150

$50,170

New 2019 Ford F-150 car, priced at $55,853

2019 Ford F-150

$55,853

New 2019 Ford F-150 car, priced at $48,500

2019 Ford F-150

$48,500

New 2019 Ford F-150 car, priced at $32,320

2019 Ford F-150

$32,320

New 2019 Ford F-150 car, priced at $45,362

2019 Ford F-150

$45,362