Jennifer Mcclung | Page 28

Greenway kia north is the best they treat you like family they talk to you and explain everything to you if is a problem that's why I love Greenway kia north everyone is friendly they talk to you and explain everything to you if is a problem that's why I love Greenway kia north everyone is friendly More

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Terrible communication. Service never wants to answer the phone. I was on hold for 30 minutes then after 30 minutes I only have 30 minutes left to pick up my car. I live 30 Service never wants to answer the phone. I was on hold for 30 minutes then after 30 minutes I only have 30 minutes left to pick up my car. I live 30 minutes from the dealership. No one told me to leave the Rent-A-Car at the dealership, wasted money, taking two cars and wasted time somebody to help me. I no longer get my oil changed here because every time I make an appointment, They never do it. The fourth time I called before I even picked up my car and of course it was not completed. I Don’t understand why they can’t read my paperwork and understand what I need from you guys. Instead we’re playing the guessing game? I Never wanna go to this location again. I’m at the point where I want to get rid of my Kia car and go back to Hyundai! Terrible communication, terrible customer service and terrible service. I don’t recommend to anyone to come to this place. More

by KRYSTEL M. Verified Customer Verified Customer

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It was a pleasure working with Jennifer and the service for dropping and picking me up from my workplace was very helpful and convenient. for dropping and picking me up from my workplace was very helpful and convenient. More

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Jennifer was so nice and always available for my calls! However the dealership as a whole did not offer rental vehicles for service covered under warranty, gives me the run around on the reimbursement, and However the dealership as a whole did not offer rental vehicles for service covered under warranty, gives me the run around on the reimbursement, and the actual work took 24 days which is a long time to be without a vehicle. Jennifer and a few members there were nice in the process and I understand these things are beyond there control but the company as a whole should revisit their policies and estimated turnaround times. More

by Julia Verified Customer Verified Customer

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Noah is an exceptional customer service agent and treated me exceptionally. Thank Noah and will ask for you at my next service needs. me exceptionally. Thank Noah and will ask for you at my next service needs. More

by VRAGUCCI Verified Customer Verified Customer

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Good service, but an oil change $100, 39 is a bit much. I asked for a low tire warning light to be reset. That was not done! I asked for a low tire warning light to be reset. That was not done! More

by TINA1701 Verified Customer Verified Customer

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I have had great experiences at Greenway Kia North. The service advisors are good at helping you get the services you need, and suggesting when to get services you might not want to get at that particu The service advisors are good at helping you get the services you need, and suggesting when to get services you might not want to get at that particular time. More

by aprilw Verified Customer Verified Customer

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It was quick and easy to make an appointment online. Jennifer greeted me immediately on arrival, was very courteous, and explained all my options. She called me with repair updates and informed me w Jennifer greeted me immediately on arrival, was very courteous, and explained all my options. She called me with repair updates and informed me when the work was completed. More

by edfluker Verified Customer Verified Customer

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Easy to make a service appointment and staff was very professional and I look forward to my next service appointment professional and I look forward to my next service appointment More

by corkyhh Verified Customer Verified Customer

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Awesome work. Very polite and attentive,car was ready when promised. Listen to my concerns. Got my car it was washed and vacuum 🙌. Left a Happy customer. Thank yo Very polite and attentive,car was ready when promised. Listen to my concerns. Got my car it was washed and vacuum 🙌. Left a Happy customer. Thank you Saul Ruiz.!!! More

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