Jennifer Mcclung | Page 33

Rhe Service team did an excellent job. They fixed my breaks quickly and were friendly. They fixed my breaks quickly and were friendly. More

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Stopped in for my first oil change and got my tires rotated. Everything went smoothly and was done in a timely manner. rotated. Everything went smoothly and was done in a timely manner. More

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Everytime I come here I wait for a oil change 2 plus hours it’s annoying everytime! hours it’s annoying everytime! More

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Super staff and always works with me to get my vehicle right when I need it! right when I need it! More

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Although the process of getting our car fixed took a lot longer than usual. The people who works there were very professional longer than usual. The people who works there were very professional More

by MCKINLEY.IRVIN Verified Customer Verified Customer

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Overall great. service. Friday and knowledgeable staff. My only critic would be when calling for a pick up, a little more information given in regards to timing. service. Friday and knowledgeable staff. My only critic would be when calling for a pick up, a little more information given in regards to timing. More

by Christy Verified Customer Verified Customer

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Helpful service reps and timely service. Convenient drop off options. Great communication about service progress. Convenient drop off options. Great communication about service progress. More

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Greenway Kia has always showed my family great customer service. That’s why we have purchased 5 vehicles from them. Great staff great service. I highly recommend them. service. That’s why we have purchased 5 vehicles from them. Great staff great service. I highly recommend them. More

by rwgazard0 Verified Customer Verified Customer

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From day 1 I had issues with this dealership and had buyer's remorse from day 1. I leased a new vehicle and when I went to set up automatic payments, I noticed the lease was for 48 months not 36 (at tha buyer's remorse from day 1. I leased a new vehicle and when I went to set up automatic payments, I noticed the lease was for 48 months not 36 (at that time I didn't realize you could lease for 48 months) Shame on my for not catching it when signing, but I felt it should have been pointed out. When I called the Finance dept, his flippant response was "You should have read before you signed, and you signed it!" About 3 weeks in, I started having audio, navigation and a few minor issues. I took it to the service dept with a recording of the issue) After 3 hours, they told me I would have to bring it in for a Software update and leave the car, it would take 5-6 hours. That was the first of 5 times that I left the vehicle (one time the car was there 3 days and they refused to provide a loaner) At one point I called and asked for the General Manager and was told that he or the Service manager, Joe would call me back. I stated I did not want to speak with Joe, I wanted to speak with the GM... Joe called me back. After the 5 visit and it is doing the same thing on the way home, I was done. I was tired of feeling like I was being unreasonable that my 3-month-old car's audio skipped like a broken record. I went to a different dealership, got rid of that car, upgrade and got more options with similar payments. This was my 6th Kia and the WORST experience I have ever been through. However, Jennifer was very understanding, but one understanding person doesn't make a dealership. More

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My experience with Jennifer at the Kia Longwood dealership was great. She was friendly and professional. I took my car in for recalls and scheduled service. It was completed in a timely manner. dealership was great. She was friendly and professional. I took my car in for recalls and scheduled service. It was completed in a timely manner. More

by kerrilsh Verified Customer Verified Customer

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