Jennifer Medina | Page 4

It took almost 3 hours. For an oil change and a tire rotation close to 3 hours is unacceptable. For an oil change and a tire rotation close to 3 hours is unacceptable. More

by mom4627 Verified Customer Verified Customer

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Manny was a great service manager. Got me in without an appointment in and out Got me in without an appointment in and out More

by Ximenaa.escamilla12 Verified Customer Verified Customer

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Excellent service. Courteous and on time. They were very helpful and detail oriented. It made my experience a positive one. Courteous and on time. They were very helpful and detail oriented. It made my experience a positive one. More

by elba.pimentel Verified Customer Verified Customer

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Universal Genesis has the best service department in Orlando. They provide great communication and personnel to make it a nice experience. Orlando. They provide great communication and personnel to make it a nice experience. More

by markrenert Verified Customer Verified Customer

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Great place, my service advisor was very nice and knowledgeable. The amount of time it took to get my service done was good as well i would Recommend this dealership to anyone knowledgeable. The amount of time it took to get my service done was good as well i would Recommend this dealership to anyone More

by ssavinon625 Verified Customer Verified Customer

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Service advisors are always helpful. Check in is fast but thorough. They keep You informed of all their findings and even provide a video. Check in is fast but thorough. They keep You informed of all their findings and even provide a video. More

by Jimmo Verified Customer Verified Customer

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Knowledgeable, honest, my daughter is confident in his work and she said she has peace of mind driving the car. work and she said she has peace of mind driving the car. More

by Rissa Verified Customer Verified Customer

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Service was average. However, upon bringing their attention to a possible factory defect the service agent said it was not covered by warranty. Vehicle only had 7800 mile However, upon bringing their attention to a possible factory defect the service agent said it was not covered by warranty. Vehicle only had 7800 miles on it. Said it would be $700 to fix the problem. When I advised that I was not paying for it, she said just glue it. Wasn’t very pleased with the response More

by Sm763 Verified Customer Verified Customer

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Good work thank you for everything nice customer service I am happy thank you one more time I am happy thank you one more time More

by jc364818 Verified Customer Verified Customer

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Ecxelente service thanks for your entire customer support . keep doing this good job see you next time. . keep doing this good job see you next time. More

by raulgodinez114 Verified Customer Verified Customer

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