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Jennifer Mickey
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Jennifer Mickey | Page 3
Service Advisor
Jaguar - Land Rover Naples - Naples Luxury Imports
900 Tamiami Trail North
Naples, FL 34102
47 Reviews
Dealership Experience
5 yrs, 10 mos
Industry Experience
24 yrs, 2 mos
47 Reviews of Jennifer Mickey
July 30, 2020
The entire dealership is fantastic. Jennifer Mickey is incredible!!! There aren’t enough words to express how professional, friendly, and dedicated Jennifer is- from a typical service appointment to liter incredible!!! There aren’t enough words to express how professional, friendly, and dedicated Jennifer is- from a typical service appointment to literally SAVING me via FaceTime when I had a coolant issue in the middle of Alligator Alley, Jennifer has been there without delay to make sure I am all taken care of- she even gives pep talks (ha- it’s true!). You truly have a special team member in Jennifer- she is a big part of the reason I plan to stay in the Land Rover family for my next car! I also have to say- I’ve leased two cars from Austin Bending, and he is amazing too! He welcomed me to come in to see available options for lease despite a tight budget- he was so respectful of that budget and found a great fit for my payment cap at the time. He knew the 2020 Disco Sport would be a perfect upgrade as soon as it launched. He sent a few pics of the first one that hit the lot and that was all it took- I was in the dealership a few days later to swap cars! He was right- I love my Sport and I look forward to finding my next car with Austin in a few years. Last but not least, Lynn is so fun and funny- he makes signing paperwork feel like a coffee break, not a scary commitment!:) All of the team members I have encountered are friendly, happy to help, and professional... just had to give a shout out to these three special people who have made the decision to be a repeat customer a no-brainer. Thank you! Katherine Marx More
by KM34
Other Employees Tagged: Austin Bending , Lynn Henkel, Steven in Service- thank you!
Helpful 
July 30, 2020
Michael Cabrera like always when above and beyond to make sure my vehicle was back in execelent running conditions allways a pleasure doing bussiness here thank you Michael sure my vehicle was back in execelent running conditions allways a pleasure doing bussiness here thank you Michael More
by Randy
Other Employees Tagged: Craig Lumia , Sergio Taddeo, Michael Cabrera, Joel Sao , Luke Allen, David Ross
July 29, 2020
Jennifer M. has been awesome helping me with my vehicle’s routine service and maintenance. I really appreciate the personal approach and look forward to returning...highly recommended! routine service and maintenance. I really appreciate the personal approach and look forward to returning...highly recommended! More
by roba_99_98
July 09, 2020
Jennifer, you are amazing... Thank you so much for taking care of my Range Rover. Sorry about the other day, I was in a hurry to pick my kids up from school. Top tier service! care of my Range Rover. Sorry about the other day, I was in a hurry to pick my kids up from school. Top tier service! More
by Naplesraised
June 30, 2020
I recently brought my Fpace in for the first time and everything was great! Jennifer kept me in the loop the entire time! Could not have asked for a better service experience! everything was great! Jennifer kept me in the loop the entire time! Could not have asked for a better service experience! More
by jules28
June 21, 2020
Had a great experience today with Jennifer! She remembered my from previous visits and made the process seamless. I will always use this dealership for service, five cars in! remembered my from previous visits and made the process seamless. I will always use this dealership for service, five cars in! More
by Rob Allen
Other Employees Tagged: Frank Orsini
June 18, 2020
Another awesome experience. Great and efficient service from David Ross. Thank you for caring and wearing a face mask, we appreciate it. See you again. from David Ross. Thank you for caring and wearing a face mask, we appreciate it. See you again. More
by Joannemwelch
Other Employees Tagged: David Ross
June 18, 2020
prompt and polite response comprehensive attention to the issue Jennifer is an excellent service consultant and the problem was resolved quickly and with no fuss issue Jennifer is an excellent service consultant and the problem was resolved quickly and with no fuss More
by Dick E
