Jennifer Nelson | Page 2

I have gotten all of my services done here for the past 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we w 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we will continue to go back to them, happily! More

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Brought my 2018 Kia sorento to herb chambers Kia Burlington mass for the anti theft recall and said there was a trailer hitch recall which this sorento is not equiped with. Repair was done approx 45 Burlington mass for the anti theft recall and said there was a trailer hitch recall which this sorento is not equiped with. Repair was done approx 45 min and started my vehicle and proceeded to travel to Maine approx 70 miles. Stopped into Home Depot parking lot shop and when returned to car started up and was unable to get out of park. Tried everything and then called back to dealer to what happened due to I brought a perfectly running car in for a recall and now have this problem that has never happened before, over the phone instructed me to use scores driver to remove cap on console and push the bitten under cap to release the lock manually so to get out of park. Stated nothing they did has nothing to do with this problem which I am very suspicious to why that previously the car never had any problems. This is bazaar that within 1hr after bring to them for recall this problem starts. I certainly hope this was not done unscrupulously to have more work done.now have to use screw driver every time that car is parked so to drive. Have made appointment to return car to them to look at this problem in a week. I also may seek a independent repair shop look Into this matter and how this could possibly happen to a car that has been running perfectly to now having this problem after bringing in for this recall More

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Cesar and everyone from service to technicians to the cashier were superb. i had a horrible experience with honda of burlington but will now be a loyal customer of kia in burlington. i am writing a let cashier were superb. i had a horrible experience with honda of burlington but will now be a loyal customer of kia in burlington. i am writing a letter to corporate More

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Great customer service and staff! Service dept was excellent! Thank you! Will be back again! Service dept was excellent! Thank you! Will be back again! More

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Everyone very nice, wish I lived closer to be able to go always for service. always for service. More

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Good customer service. BI would refer other people to herb chambers. Quality work. Much appreciated. BI would refer other people to herb chambers. Quality work. Much appreciated. More

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Great service. Great staff. I was happy with my service. My vehicle came back to me clean. Great staff. I was happy with my service. My vehicle came back to me clean. More

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Scheduling an appointment was easy and during the visit everything went on time. People are cordial and nice. everything went on time. People are cordial and nice. More

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The customer service is excellent, Cesar is very professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfo professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfortable always clean, even the engineering people had time the take the time to explain stuff about my cars, has been years that I bring my car to th8s dealer and that's just for one thing, 8m a satisfied, happy customer More

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Excellent Service. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. More

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