Jennifer Nelson | Page 11

The service experience here is usually terrific and this time was no exception. My repair took longer than expected and Jennifer Nelson was conscientious enough to give me updates along the way. She is al time was no exception. My repair took longer than expected and Jennifer Nelson was conscientious enough to give me updates along the way. She is always great to deal with. Thanks! More

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Every time I walk into the service department of Kia in Burlington I feel like I’m the most important person in the world! Jenn helped me on this visit and she was amazing as usual. I actually had to stop Burlington I feel like I’m the most important person in the world! Jenn helped me on this visit and she was amazing as usual. I actually had to stop in the week before because there was a strange noise that started happening and I was about to leave for a vacation that I had to drive to. And they looked at my car right away & Fixed the problem Best service Apartment ever! More

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Service Team is always Awesome! Service team is always, efficient and friendly. I have been coming to the Burlington location for over 5 years. Everyone is great! Cant forget the Service team is always, efficient and friendly. I have been coming to the Burlington location for over 5 years. Everyone is great! Cant forget the driver I have used in the past and also the receptionist who is always quick friendly when checking out with the bill. Thank you! More

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Always Great Service As usual, the service team at Herb Chambers Kia of Burlington, took great care of me. They are always responsive, get me in as quickly as possible, a As usual, the service team at Herb Chambers Kia of Burlington, took great care of me. They are always responsive, get me in as quickly as possible, and resolved my car issue. And every member of the team is always friendly, helpful, and professional. Thank you! More

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I had heard a lot of good news about the new Kia Telluride, so we went for a test drive, the sale person advised me this vehicle are very “Hot Sale”, and they don’t have a vehicle to test drive, the Telluride, so we went for a test drive, the sale person advised me this vehicle are very “Hot Sale”, and they don’t have a vehicle to test drive, there is one parking on the side to show us, he said this one is fully loaded at the price of $50G +, so, he advised me we can build a car from scratch, we asked if we can go inside and quote me a price, he said we can go home and online to quote as the same price that he quoted. WOW, first of all, who will buy a car without test drive, this is a Kia that they want to sell over $50G, second, what kind of unprofessional person to tell customers to go home to research themselves. We thought we stepped into a Bentley or an Aston Martin dealerships, we had been bought 5 vehicles for Herbs Chamber for the past 25 years, this is one of the worst experience we ever received, and we walked in a Kia dealership. More

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Like Family I am always treated professionally with updates as needed. My family has bought 5 autos from this dealer over the years and have had all the service I am always treated professionally with updates as needed. My family has bought 5 autos from this dealer over the years and have had all the service done here. We have never had issues when working on their scheduled maintenance.. More

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People who work there made us feel wery welcome. They are very helpful as well. And the best thing is that we didn't have to wait long to have my car serviced. I would recommend this dealership to my fri are very helpful as well. And the best thing is that we didn't have to wait long to have my car serviced. I would recommend this dealership to my friends. There was Colombian guy who was very friendly and helpful too but I can't remember his name. More

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I am always very happy with Herb Chambers Kia of Burlington and choose to do my business here over a closer location for many reasons Burlington and choose to do my business here over a closer location for many reasons More

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Great customer service ! Jennifer made me aware of a coupon available for service I was having. . I also had an AC problem addressed and fixed at no cost to me. Customer service is a big deal to me and coupon available for service I was having. . I also had an AC problem addressed and fixed at no cost to me. Customer service is a big deal to me and for that reason I will drive 30 miles to Burlington to have my car serviced there More

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Everything was great and the maintenance service was in a perfect timely manner. There was a recall on my vehicle electronics that was able to be checked. perfect timely manner. There was a recall on my vehicle electronics that was able to be checked. More

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