Jennifer Rios | Page 104

They are willing to help me when I need service for my car. Very friendly and knowledgeable. car. Very friendly and knowledgeable. More

by Beth Verified Customer Verified Customer

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Any time I have gone for service at Kia since purchasing the vehicle, I have been treated with the utmost respect and services rendered have been of utmost quality. All the associates are polite and knowled the vehicle, I have been treated with the utmost respect and services rendered have been of utmost quality. All the associates are polite and knowledgeable of what my car has needed. I have never felt taken advantage of. And although the prices are high sometimes, many times k have been given a great deal. I’m very happy taking my car there. More

by amjusino Verified Customer Verified Customer

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Service is great, staff is professional and friendly!!! They are quick to schedule you and keep you updated on the progress of your vehicle. They are quick to schedule you and keep you updated on the progress of your vehicle. More

by THERESAPABIS Verified Customer Verified Customer

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Very Professional, friendly, clean waiting area and Jennifer at the front desk was very polite and accommodating. Jennifer at the front desk was very polite and accommodating. More

by Henry.betsy Verified Customer Verified Customer

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The labor cost was EXTREMELY expensive vs the cost of the parts and it o ly took them an hour to do the service and I was charged the fee to put the car on the system to see whats wrong. The kia near me if parts and it o ly took them an hour to do the service and I was charged the fee to put the car on the system to see whats wrong. The kia near me if they find something they waive that fee since I'm paying to fix whatever is wrong More

by linnettediaz5 Verified Customer Verified Customer

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I traded in my truck for a newer one at the Kia dealership in Milford. I was told by Curtis smith that I’d get 1,000 for my truck an was only given $500. The truck broke down after 2-3 weeks. Broug dealership in Milford. I was told by Curtis smith that I’d get 1,000 for my truck an was only given $500. The truck broke down after 2-3 weeks. Brought it to the dealership. Went with no car for 3 weeks. They claimed to fix it. Drove it for a few days an the car wouldn’t start. I had to then get it towed to Kia again. Went a week no car. Went there demanding a loaner vehicle. Curtis then jumped in my bf face we all had to hold him back. I was scared for my life. Sal then gave me a rental till they could find a new car they can re-assign. Almost 3 months go by of me calling them an no response. I return the rental. They claim to have been tryna to contact me. I’ve been calling them non stop an even having the bank contact them about the loan. It’s all recorded on the line an numerous of notes from me calling over the passed 90days. They tell me it’s too late an I need to do a whole new credit application an pay 3 months on the car They had parked at the dealership the whole time. So for the holidays I had no car. So the other day on 12/30/21 I go get the car an drive it home. Wake up the next day drive up the street to the store an it wouldn’t start when I came back out. Had to get it towed back in. Drove for a day an then it started over heating. Drove it back in an left there for two days. Just got the car back an they said it “should” be fine. They sold me a defective vehicle an im stuck in contract. I read the contract an it says that they gave me a working vehicle in good condition. (Which they didn’t) Who broke the contract? They claim to have fixed it an put everything brand new. They are taking advantage of me! Do not goto Napoli! They do not care about their customers! It’s all about a sale! I never had not one issue with my previous vehicle! I came there to get a new car an left with a car worst than the one I had. Paying $465 a month even still being held responsible for the payments when I didn’t even have the car in my possession. More

by msjadecmoore Verified Customer Verified Customer

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Omar was very helpful and went out of his way to fix prior issue with service. prior issue with service. More

by RUMBLEDOLL55 Verified Customer Verified Customer

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service was quick & thorough - wait time was short , convenient & communication during repair process was o going ! Very pleasurable experience ! ! convenient & communication during repair process was o going ! Very pleasurable experience ! ! More

by rcoppola42 Verified Customer Verified Customer

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They are knowledgeable and very helpful. Always prompt with the service. Friendly atmosphere when I am there or when I call with the service. Friendly atmosphere when I am there or when I call More

by FOXYRENEE3 Verified Customer Verified Customer

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We are very happy with your service so far, SX4 SUZUKI. Runs well. Done right. SUZUKI. Runs well. Done right. More

by Pitstopdog Verified Customer Verified Customer

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