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Jennifer Rios

Overview Reviews (1268) Inventory (358)

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Jennifer Rios

Jennifer Rios | Page 109

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7

1,268 Reviews

Overview Reviews (1268) Inventory (358)

4.7

1,268 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1268 Reviews of Jennifer Rios

October 19, 2021

Dealership Rating

Employee Rating

I have been a customer for over tens years and love this place great customer service place great customer service More

by RAY610

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Oct 19, 2021 -

Napoli Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Kia. Scott Haverl General Manager

October 19, 2021

Dealership Rating

Employee Rating

KIA service is efficient, on time with discounts and friendly staff. great customer waiting room. Immaculate restrooms. friendly staff. great customer waiting room. Immaculate restrooms. More

by JANRUS2005

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl , Mike

Oct 19, 2021 -

Napoli Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Kia, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 16, 2021

Dealership Rating

Employee Rating

Punctual, thorough, and highly efficient service. Reasonable fees for the quality they provide. Will definitely come back! Reasonable fees for the quality they provide. Will definitely come back! More

by torresguevara

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Oct 18, 2021 -

Napoli Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

October 12, 2021

Dealership Rating

Employee Rating

Great customer service. Had my engine replaced in a matter of two weeks. Towed my car to the dealership and had answers over night matter of two weeks. Towed my car to the dealership and had answers over night More

by osramirez2298

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Oct 12, 2021 -

Napoli Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 11, 2021

Dealership Rating

Employee Rating

Everybody is very nice service was good an they all have a great personality that’s number one for me a great personality that’s number one for me More

by SUNSHINE5X5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Oct 12, 2021 -

Napoli Kia responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

October 11, 2021

Dealership Rating

Employee Rating

Loved working with Dennis. Great personality and worked hard to get the deal i needed hard to get the deal i needed More

by markvelardi

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Denis Fidalgo

Oct 11, 2021 -

Napoli Kia responded

Congratulations on your new vehicle! We are so glad that Denis had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Scott Haverl General Manager

October 08, 2021

Dealership Rating

Employee Rating

Greeted as soon as I pulled into the service entrance. Courteous representative. Service completed in good time. Courteous representative. Service completed in good time. More

by RAR76

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 10, 2021 -

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

October 08, 2021

Dealership Rating

Employee Rating

I’ve been going to Napoli kia for years great service and friendly staff love my Kia Soul and friendly staff love my Kia Soul More

by ANDREAAHEARN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Oct 10, 2021 -

Napoli Kia responded

Thank you for your very kind review, Andrea. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Kia. Scott Haverl General Manager

October 06, 2021

Dealership Rating

Employee Rating

Frank never responded Jenn was awesome She called each Frank never responded Jenn was awesome She called each day to keep me updated Thanks Frank never responded Jenn was awesome She called each day to keep me updated Thanks More

by SALEMMEDEIDRA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 07, 2021 -

Napoli Kia responded

Thank you for taking the time to share your experience. We appreciate your business. If you would like to further discuss your visit, feel free to contact me us your convenience. Scott Haverl General Manager

October 06, 2021

Dealership Rating

Employee Rating

Staff is very friendly always make me feel welcome and I enjoy the waiting room it’s nice and clean. enjoy the waiting room it’s nice and clean. More

by karenbrandonk

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Oct 06, 2021 -

Napoli Kia responded

Thank you, Karen, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

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